Assistant Outlet Operations & Compliance

JOB EXPRESS SERVICES PTE. LTD.; Singapore; On-site; SGD 27,000 - 45,000; Full time

Job summary

JOB EXPRESS SERVICES PTE. LTD. is seeking an Assistant Operation Manager to oversee daily outlet operations at Novena / Orchard, ensuring compliance with policies and regulations. The role includes inventory management, rostering, staff development and inter-department coordination with vendors.

The candidate will monitor service quality, attendance, grooming and housekeeping, while maintaining licences and permits, and supporting audits and IT/facilities tasks as needed.

Qualifications

• Oversee daily outlet operations and ensure policy compliance.
• Monitor staff attendance, grooming, service quality and housekeeping.
• Manage inventory including forecasting, ordering and records.
• Coordinate with internal departments and vendors on promotions and operations.
• Manage staff rostering, leave administration and knowledge assessments.
• Ensure licences, permits and regulatory requirements are renewed on time.
• Support audits, IT and facilities, prepare operational reports and resolve issues.

Responsibilities

• Oversee daily outlet operations.
• Monitor standards and staff performance.
• Coordinate with vendors on promotions and repairs.
• Prepare operational reports and resolve issues.

Skills

Operations management

Staff rostering

Inventory management

Regulatory compliance

Vendor coordination

Job description

JOB EXPRESS SERVICES PTE. LTD. is seeking an Assistant Operation Manager to oversee daily outlet operations at Novena / Orchard, ensuring compliance with policies and regulations. The role includes inventory management, rostering, staff development and inter-department coordination with vendors.

The candidate will monitor service quality, attendance, grooming and housekeeping, while maintaining licences and permits, and supporting audits and IT/facilities tasks as needed.