Assistant Operations Manager (Aesthetic Clinic) #10333

ANRADUS PTE. LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

ANRADUS PTE. LTD. in Singapore is seeking an Assistant Operations Manager (Outlets) to oversee daily operations across Novena and Orchard outlets, ensuring adherence to policies and procedures.

You will coordinate inventory, staff scheduling and compliance, liaise with Marketing, Accounts and Logistics, and supervise facilities and IT-related matters. Permanent role requiring a Diploma or Degree and at least 3 years of experience in operations or outlet management.

Qualifications

• Diploma or Degree in Business Administration, Operations Management or a relevant discipline.
• Minimum 3 years of relevant experience in operations or outlets management.
• Strong planning and coordination abilities.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office and business systems.
• Willing to travel between outlets.

Responsibilities

• Support daily operations across all outlets, ensure policy adherence.
• Check outlet standards: attendance, grooming, service, cleanliness.
• Oversee inventory: stock levels, forecasting, purchasing, records.
• Coordinate with Marketing, Accounts, Logistics on promotions and projects.
• Arrange servicing and repairs of equipment with vendors.
• Manage staff scheduling, leave, and training assessments.
• Monitor licences and certifications; ensure renewals.
• Assist with quality and compliance reviews; implement corrective actions.
• Coordinate IT matters: troubleshooting, equipment, software purchases.
• Supervise facilities: HVAC, lighting, CCTV, maintenance.
• Compile regular operational reports and docs.
• Identify operational concerns and coordinate timely resolution.
• Undertake other duties as assigned.

Skills

Planning

Coordination

Organization

Problem-solving

Communication

Interpersonal skills

Microsoft Office

Education

Diploma or Degree in Business Administration/Operations Management

Tools

Microsoft Office

Job description

Industry/ Organization Type: Aesthetic Clinic

Position Title: Assistant Operations Manager (Outlets)

Working Location: Novena/ Orchard

Working Hours: 5 Days, Monday - Friday (10am - 7pm)

Salary Package: Basic Salary + Variable Bonus

Duration: Permanent

Key Responsibilities

• Support the management of daily operations across all outlets, ensuring adherence to company policies, operating procedures and applicable regulations.
• Conduct regular checks on outlet standards, covering staff attendance, grooming, service standards, cleanliness and overall premises condition.
• Oversee inventory activities, including stock level monitoring, demand forecasting, purchase ordering and maintenance of accurate inventory records.
• Liaise with Marketing, Accounts, Logistics and other internal teams to support promotions, product launches, treatments and operational projects.
• Arrange and follow up on the servicing, maintenance and repair of outlet equipment, facilities and operational systems with vendors and contractors.
• Manage staff scheduling, leave arrangements and employee knowledge assessments.
• Monitor all required licences, permits and certifications, ensuring regulatory requirements are fulfilled and renewals are completed within the stipulated timelines.
• Assist with internal quality and compliance reviews, ensuring identified issues are properly addressed and corrective actions are followed through.
• Coordinate IT-related matters, including technical troubleshooting, equipment servicing and the purchase of hardware and software.
• Supervise general facilities and maintenance matters, including air-conditioning, lighting, CCTV systems and other outlet-related equipment.
• Compile and maintain regular operational reports, records and supporting documentation as required.
• Proactively identify operational concerns and liaise with the relevant stakeholders to facilitate timely resolution.
• Undertake other duties and projects as assigned by management.

• Diploma or Degree in Business Administration, Operations Management or a relevant discipline.
• Minimum 3 years of relevant experience in operations, outlet management or a similar position.
• Strong planning, coordination, organisational and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to collaborate with internal teams and external service providers.
• Proficient in Microsoft Office and familiar with the use of operational or business management systems.
• Capable of handling multiple responsibilities and competing priorities in a fast-paced operational environment.
• Willing to travel between outlets as and when required.