ASSISTANT OPERATION MANAGER - HOUSEKEEPING

Lokal Space SG; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

Lokal Space SG is seeking an Operations role to support hotel department activities across islandwide locations in Singapore. You will assist the operation manager in supervising daily operations, coordinating tasks, and improving KPI performance.

You will liaise with HR for manpower planning, participate in interviews when required, resolve staff conflicts, and ensure customers' satisfaction while reporting to directors.

Qualifications

• Minimum 2–3 years of relevant experience.
• Excellent interpersonal and communication skills.
• Willingness to work islandwide locations and across multiple sites.
• Able to work overtime, including weekends and public holidays.

Responsibilities

• Assist operation manager to supervise daily operation and activity for Hotel department.
• Liase with operation manager on planning and execution of tasks/projects.
• Communicate HR department for manpower planning and, if required, conduct interviews.
• Assist operation manager to develop and improve KPI’s.
• Act as a communication conduit between management and staff.
• Resolve conflicts and mediate disputes between employees.
• Attend to complaints and ensure customers' satisfaction.
• Carry out any other duties assigned by directors.

Skills

Interpersonal skills

Planning

Job description

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills