ASSISTANT OPERATION MANAGER - HOUSEKEEPING

DUSTAWAY SERVICES PTE. LTD.; Singapore; Sur place; SGD 36 000 - 47 000; Plein temps

Résumé du poste

DUSTAWAY SERVICES PTE. LTD. is seeking an Operations Associate to supervise daily hotel department activities, liaise with the operations manager on planning and project execution, and support KPI development.

The role serves as a communication bridge between management and staff, resolving conflicts and ensuring customer satisfaction. Applicants should have 2–3 years of relevant experience, strong interpersonal skills, and flexibility to work islandwide locations with OT including weekends and

Qualifications

• At least 2–3 years of relevant experience.
• Excellent interpersonal skills.
• Able to work islandwide and visit multiple locations daily.
• Willing to work overtime including weekends and public holidays.

Responsabilités

• Assist operations manager to supervise daily operation and activities for Hotel department.
• Liaise with operations manager on planning and execution of tasks/projects.
• Communicate with HR Department for manpower planning and, if required, conduct interviews.
• Assist operations manager to develop and improve KPIs.
• Act as a communication conduit between management and staff.

Connaissances

Interpersonal skills

Multi-location work

Overtime willingness

Interviewing

Description du poste

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department

2. Liase with operation manager on planning and execution of tasks/projects

3. communicate HR Department for manpowper planning and if required conduct interview.

4. Assist Operation manager to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills