ASSISTANT OPERATION MANAGER - HOUSEKEEPING

LOKAL PTE. LTD.; Singapore; On-site; SGD 33,480 - 44,640; Full time

Job summary

lokal pte. ltd. in Singapore seeks a candidate to assist the operation manager in supervising hotel department activities and planning tasks. The role requires at least 2-3 years of relevant experience and excellent interpersonal skills. Responsibilities include managing daily operations, resolving employee conflicts, and ensuring customer satisfaction across multiple locations. Flexibility with working hours, including weekends and public holidays, is required. Join a dynamic team committed to delivering outstanding service.

Qualifications

• At least 2-3 years of relevant experience.
• Able to work in islandwide locations and go to multiple locations daily.
• Able to work overtime including weekends and public holidays.

Responsibilities

• Assist operation manager to supervise daily operation and activity for Hotel department.
• Liaise with operation manager on planning and execution of tasks/projects.
• Communicate with HR Department for manpower planning and conduct interviews if required.
• Assist Operation manager to develop and improve KPIs.
• Act as a communication conduit between management and staff.
• Resolve conflicts and mediate disputes between employees.
• Attend to complaints and ensure customer satisfaction.
• Any other duties assigned by directors.

Skills

Excellent interpersonal skills

Job description

Role and Responsibilities

1. Assist operation manager to supervise daily operation and activity for Hotel department
2. Liase with operation manager on planning and execution of tasks/projects
3. communicate HR Department for manpowper planning and if required conduct interview.
4. Assist Operation manager to develop and improve KPI’s
5. Act as a communication conduct between management and staff.
6. Resolve conflicts and mediate disputes between employees.
7. Attend to complaints and ensure customers' satisfaction
8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.
2. Able to work OT including weekends and public holidays.
3. Atleast 2-3 years’s of relevant experience
4. Excellent interpersonal skills