ASSISTANT OPERATION MANAGER - DISHWASHING

LOKAL PTE. LTD.; Singapore; On-site; SGD 16,740 - 27,900; Full time

Job summary

lokal pte. ltd. in Singapore is seeking a dedicated staff member for a cleaning position. The role involves supervising shifts, conducting training for employees, and ensuring customer satisfaction through excellent service. Candidates must be able to work midnight shifts and adapt to various locations. A minimum of 2 years of experience in the cleaning sector is required, along with strong customer service skills. This position emphasizes flexibility and responsibility in customer relation tasks.

Qualifications

• At least 2 years of experience in a similar role in the cleaning sector.
• Ability to work overtime including weekends and public holidays.
• Excellent customer service skills and able to interact well with clients.

Responsibilities

• Supervise and coordinate assigned shift.
• Conduct On-the-Job Training to employees.
• Ensure all cleaning works are carried out as per schedule.
• Attend to complaints and ensure customer satisfaction.
• Check on staff punctuality and discipline.
• Perform any other duties assigned by superiors.

Skills

Customer service skills

Ability to work midnight shifts

Multi-location adaptability

Job description

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector