Assistant Operation Manager - Houskeeping

INFINIX FACILITIES MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 36,000 - 72,000; Full time

Job summary

INFINIX FACILITIES MANAGEMENT PTE. LTD. is seeking a dedicated supervisor to oversee cleaning operations across multiple locations. You will lead daily shift activities, train staff on proper cleaning methods and safety, and ensure all tasks are completed on schedule.

The role requires strong customer service skills, the ability to manage multiple sites, and willingness to work night shifts plus overtime, including weekends and public holidays. Prior experience in cleaning is preferred.

Qualifications

• 1+ year of experience in a cleaning/ facilities role.
• Strong customer service and communication skills.
• Willing to work night shifts and overtime, including weekends/public holidays.
• Willing to travel to multiple islandwide locations as required.
• Ability to supervise staff and ensure adherence to schedules.

Responsibilities

• Supervise and coordinate assigned shift; conduct daily pre-operation meetings with staff on duties.
• Conduct On-the-Job Training (OJT) to employees on proper and safe cleaning using equipment & machinery.
• Ensure all daily and periodic cleaning works are carried out as per schedule.
• Attend to complaints and ensure customers' satisfaction.
• Check staff punctuality and discipline.
• Take on additional duties as assigned by Superiors and Clients.

Skills

Staff supervision

Customer service

OJT training

Job description

Responsibilities

1. 1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties
2. 2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery
3. 3. Ensure all daily and periodic cleaning works are carried out as per schedule
4. 4. Attend to complaints and ensure customers' satisfaction
5. 5. Check on staff punctuality and discipline
6. 6. Any other duties assigned by Superiors and Clients

Requirements

1. 1. Able to work midnight shift
2. 2. Able to work OT including weekends and public holidays.
3. 3. Able to work in islandwide locations, and able to go to multiple locations daily.
4. 4. Excellent customer service skills and able to interact well with clients
5. 5. At least 1 year's experience in similar role in cleaning sector