Assistant Manager, Tenancy Design

Suntec Real Estate Services Management; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Suntec Real Estate Services Management is seeking an Assistant Manager to guide Retail Tenancy Design Vetting and add value to our Suntec City, Lazada One and other malls. You will review design proposals, prepare design guidelines, coordinate with Centre Management Office and landlords, and help optimise tenant shop fit and mall ambience through rigorous process adherence.

With a Diploma/Degree in interior design and at least 5 years in retail or commercial refurbishment, you will work closely

Qualifications

• Diploma / Degree in Interior Design, Architecture or related 3-D design discipline.
• At least 5 years of relevant experience in related fields.
• Familiarity with procedures & site issues of Commercial Retail, F&B renovation.
• Leadership skill framework training is an asset.
• Confident to understand & communicate design/shop-fit issues clearly.
• Able to take initiative, work under pressure and be flexible in fast-paced environments.
• Good organisational skills and meticulousness, with minimal supervision.

Responsibilities

• Familiarise with design guidelines, required plan submission and fit-out procedures for malls such as Suntec City and Lazada One.
• Issue Retail Tenancy Design Guidelines to incoming tenants.
• Conduct design briefings and discussions with tenants on tenancy design matters.
• Review tenant shop fit proposals for compliance with mall positioning and guidelines.
• Present tenant proposals to landlords for design approval and communicate management decisions.
• Assist Centre Management Office in design changeovers and coordinate with CMO for visual site inspections.
• Track design submissions and maintain records for malls; support AEI/A&A projects.
• Create and draft new Design Guidelines and present layouts to landlords.
• Digitize, update and maintain mall Retail Tenancy Design Guidelines and reports.

Skills

Leadership

Initiative

Organisational skills

Communication

Education

Diploma / Degree in Interior Design, Architecture or related 3-D design

Tools

CAD

SketchUp

Illustrator

3DMax

Word

Excel

PowerPoint

Job description

Suntec Real Estate Services Management (“Suntec-RES", formerly known as ESR Real Estate Services Management) is the real estate services arm of Tang Organization.

For over a decade, Suntec-RES has been entrusted by asset owners to deliver bespoke, best-in-class real estate solutions We manage a portfolio of iconic retail and commercial properties spanning close to 3 million square feet and valued at approximately S$8 billion. Our tailored approach integrates advanced property technology and sustainable practices to optimise asset performance and drive long-term value.

Our commitment to excellence and innovation ensures that we maximise the potential of our client’s assets, from project development to asset enhancement.

Suntec-RES is backed by Tang Organization, an established multinational conglomerate with integrated capabilities across the real estate value chain, including investment, development, management, and hospitality.

The Assistant Manager reports to and assists HOD in the various department functions listed below, especially reviewing and creating new precinct Design Guidelines.

The candidate is expected to guide Retail tenants in the design vetting process in a way that allows tenants’ brand expression to be portrayed in the best light, creating an experience which resonates with their customers, in keeping with the respective mall’s positioning.

Main Duties & Responsibilities

Retail Tenancy Design Vetting

• Familiarise with design guidelines, required plan submission and fit out procedures of respective mall, including Suntec City, Lazada One, etc.
• Issue Retail Tenancy Design Guideline to incoming Retail tenants
• Conduct design briefing and discussions on tenancy design matters to incoming Retail tenants
• Receive, collate, and review with creative input tenant’s shop fit design proposal in respect of compliance with respective mall positioning and design guideline criteria
• Present tenants’ proposal to respective Landlords for management’s design approval
• Articulate and communicate management decisions for design issues especially those outside of guideline
• Resolve and find solutions for design issues to achieve objective as above
• Assist respective Centre Management Office's (CMO) to review design changeovers where required
• Work closely with Retail Marketing & coordinate with respective CMO and conduct joint periodical visual site inspection on tenancy works to ensure compliance with approved design
• Track tenant design submission, maintaining records for respective malls, where required
• Conduct joint Pre-Operation Inspection together with CMO, where required

Property Management Support

• Receive and understand Retail Marketing’s & Stakeholders’ brief with aim to propose layout options of tenancy unit configuration for A&A works &/or AEI to enhance marketability with area calculation and AutoCAD drawing
• Provide preliminary design conceptualisation and visualisation for precincts undergoing A&A and/or AEI.
• Create and draft new Design Guidelines, where opportunity arises.
• Present new layouts and design guideline to respective Landlords.
• Conduct Retail Tenancy design audit before lease renewal
• Propose options, projects and initiatives purposefully designed to improve mall’s common area and raise tenants’ visibility

Property Services Support & ad-hoc duties

• Digitize, update and maintain respective mall’s Retail Tenancy Design Guidelines
• Consolidate Tenancy Design progress and Fit Out status from Retail Operations into Reports for weekly Retail Tenancy & monthly PMM (Suntec City Mall)
• Maintain records and update reports, Tenancy design cases into electronic file folders
• Assist CMO’s teams, e.g. providing AutoCAD drawings for ad-hoc projects, ad-hoc procurements, A&A / AEI project co-ordination meetings, liaise with base consultants, where required, etc.
• Support Tenancy Design team duties and others, where required

Requirements

• Diploma / Degree in Interior Design, Architecture or related 3-D design discipline
• 5 years of relevant experience in related fields
• Familiarity with procedures & site issues of Commercial Retail, F&B renovation. Background & experience in other commercial building management teams in similar capacity preferred
• Skillfutures WSQ Leadership skill framework training will be an asset.
• Confidence and experience to understand & communicate regarding design and shop fit issues is necessary
• Ability to take initiative to work proactively, under pressure and with flexibility in a fast-paced environment
• Good organisational skills, meticulous and able to work with minimal supervision
• Resourceful, and able to apply critical thinking to provide timely and innovative solutions with deliverable results

Good communication skills, especially with people from diverse backgrounds.

• IT skills - Word, Excel, Powerpoint, CAD and Sketch Up - are essential. Knowledge of other 3D visualisation software, e.g. illustrator and 3DMax, etc. will be good.