Assistant / Manager, Logistic and Order Fulfilment

advanced ophthalmic innovations pte. ltd.; Singapore; On-site; SGD 48,000 - 60,000; Full time

Job summary

advanced ophthalmic innovations pte. ltd. is seeking a Logistics Coordinator to process and manage incoming domestic and international orders from receipt to delivery.

You will prepare and verify shipment documentation, maintain accurate records, and coordinate with logistics partners to ensure timely fulfilment. You will collaborate with sales, operations and regulatory teams, monitor shipments, resolve delays, conduct stock takes, and support continuous improvement of packaging, labeling and

Responsibilities

• Process and manage incoming domestic and international orders from receipt to delivery.
• Prepare and verify all shipment documentation including commercial invoices, packing lists and custom paperwork.
• Take full ownership of the relationship with Logistic Warehouse Service Provider, ensuring accountability, communication and timely fulfilment.
• Collaborate closely with internal teams across sales, operations and regulatory teams to ensure order execution and compliance.
• Track end-to-end shipments and proactively resolve delays or delivery issues.
• Ensure all shipment comply with country-specific regulations and configurations.
• Monitor stock levels and maintain accurate records for traceability and quality audits.
• Lead stock take and audits activities upon request.
• Provide regular inventory status updates to management team.
• Contact point for internal and external customers regarding order status.
• Support continuous improvement initiatives related to packaging integrity, labelling and logistic processes.
• Reconcile monthly warehouse, freight and courier charges ensuring accuracy and cost control.
• Conduct incoming quality inspection in accordance to procedures and quality requirements.
• Familiar with international shipping incoterms.
• Coordinate with internal teams to ensure quotations are prepared and issued accurately and on schedule.
• Keep accurate records of pricing, distributor agreements, and other commercial terms.
• Manage internal work instructions and product labelling requirements, ensuring logistics partners comply with the outlined procedures.

Job description

• Process and manage incoming domestic and international orders from receipt to delivery.
• Prepare and verify all shipment documentation including commercial invoices, packing lists and custom paperwork.
• Take full ownership of the relationship with Logistic Warehouse Service Provider, ensuring accountability, communication and timely fulfilment.
• Collaborate closely with internal teams across sales, operations and regulatory teams to ensure order execution and compliance.
• Track end-to-end shipments and proactively resolve delays or delivery issues.
• Ensure all shipment comply with country-specific regulations and configurations.
• Monitor stock levels and maintain accurate records for traceability and quality audits.
• Lead stock take and audits activities upon request.
• Provide regular inventory status updates to management team.
• Contact point for internal and external customers regarding order status.
• Support continuous improvement initiatives related to packaging integrity, labelling and logistic processes.
• Reconcile monthly warehouse, freight and courier charges ensuring accuracy and cost control.
• Conduct incoming quality inspection in accordance to procedures and quality requirements.
• Familiar with international shipping incoterms.
• Coordinate with internal teams to ensure quotations are prepared and issued accurately and on schedule.
• Keep accurate records of pricing, distributor agreements, and other commercial terms.
• Manage internal work instructions and product labelling requirements, ensuring logistics partners comply with the outlined procedures.