Order Management Executive

Valid Asia Pte Ltd; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

Valid Asia Pte Ltd is seeking a capable logistics professional to support the sales team, manage order fulfilment, and coordinate across internal and external stakeholders on a global scale. You will handle shipping, customs, and delivery scheduling, liaise with forwarders, and drive process improvements to reduce costs while ensuring accuracy in Excel and PowerPoint reporting.

Join a collaborative team that values proactive communication and a strong customer service mindset, with opportunities

Qualifications

• Diploma or Degree in Business, Marketing, Supply Chain, or Logistics.
• Experience in order fulfilment, logistics and shipping.
• Experience in handling shipping and customs clearance.
• Excellent verbal and written communication in English.
• Experience with Excel and PowerPoint reports.
• Experience dealing with customers in a global environment.
• Strong interpersonal skills and team orientation.
• Positive mindset with proactive attitude.
• Hands-on billing systems experience (Navision or SAP).

Responsibilities

• Support Sales Team when required.
• Manage internal customers for order management and inquiries.
• Manage factories on order delivery status.
• Process customers' purchase orders and expedite delivery schedules.
• Schedule Just-In-Time delivery of goods to improve resource usage.
• Liaise with forwarders on shipping arrangements.
• Handle customs on import/export regulatory requirements.
• Coordinate with inter-departments regarding the orders.
• Drive process improvement and cost reduction initiatives.
• Serve as contact point between suppliers and internal customers.

Skills

Order fulfilment

Logistics management

Shipping

Customs clearance

English communication

Excel reporting

PowerPoint

Global customer service

Interpersonal skills

Billing systems experience

Education

Diploma or Degree in Business, Marketing, Supply Chain, or Logistics

Tools

Navision

SAP

Job description

About the role

This position involves supporting the sales team and managing order fulfillment, logistics, and customer coordination across internal and external stakeholders.

Key responsibilities

• Support Sales Team when required
• Manage internal customers for order management and attend to their inquiries
• Manage factories on order delivery status
• Process customers' purchase orders and expedite delivery schedules
• Schedule Just-In-Time delivery of goods to improve the usage of resources
• Liaise with forwarders on shipping arrangements
• Handle customs on import/export regulatory requirements
• Co-ordinate with various inter-departments in regards to the orders
• Drive process improvement and cost reduction initiatives
• Serve as contact point between the suppliers and internal customers

About you

• Diploma or Degree in Business, Marketing, Supply Chain, or Logistics
• Experience in order fulfilment, logistics and shipping
• Experience in handling shipping and custom clearance
• Excellent verbal and written communication skills in English
• Experience working on reports using Excel and PowerPoint
• Experience in dealing with customers in global environment
• Highly motivated individual with strong interpersonal skills
• Experience in hands on billing system such as Navision or SAP
• Positive mindset with good working attitude and able to work in a team