Assistant Manager, F&B Service & Ops Leadership

Aston Food & Beverage Specialities Pte. Ltd.; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

Yakiniku Shiok in Singapore is seeking an enthusiastic and experienced Assistant Manager to help oversee daily operations, supervise front-of-house and service staff, and uphold high standards of quality and service.

You will coordinate closely with the kitchen and service teams, handle customer feedback and special requests, manage rosters, coach the team, drive sales initiatives, and ensure hygiene and food safety guidelines are consistently met.

Qualifications

• Minimum 3 years of experience in a supervisory role within the F&B industry
• Customer-oriented with excellent communication and leadership skills
• A valid Food Safety Course (Level 1 & 3) Certificate will be an added advantage
• Ability to thrive in a fast-paced environment, work on weekend and public holidays
• Strong leadership skills with the ability to motivate and develop diverse teams

Responsibilities

• Assist the Restaurant Manager in overseeing daily operations to ensure smooth and efficient service
• Supervise and support front-of-house and service staff to deliver excellent customer experiences
• Ensure food quality, presentation and service standards are consistently met in line with company guidelines
• Coordinate closely with kitchen and service teams to maintain efficient service flow and timely food delivery
• Handle customer feedback, complaints, and special requests professionally and promptly
• Manage staff scheduling, attendance and deployment to ensure adequate manpower coverage
• Train, coach and motivate team members to build a strong service culture
• Ensure compliance with hygiene, cleanliness and food safety standards at all times
• Monitor inventory levels, support stock ordering and minimize wastage
• Drive sales initiatives, promotions and upselling efforts to maximize revenue
• Perform opening and closing duties, including cash handling and end-of-day reports
• Carry out any other ad hoc duties as assigned

Skills

Leadership

People management

Customer service

Communication

Fast-paced environment

Education

Food Safety Course Level 1/3

Job description

Yakiniku Shiok in Singapore is seeking an enthusiastic and experienced Assistant Manager to help oversee daily operations, supervise front-of-house and service staff, and uphold high standards of quality and service.

You will coordinate closely with the kitchen and service teams, handle customer feedback and special requests, manage rosters, coach the team, drive sales initiatives, and ensure hygiene and food safety guidelines are consistently met.