Assistant Manager, Corporate Operations

Far East Hospitality Management (S) Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Far East Hospitality Management (S) Pte Ltd invites an Assistant Manager, Corporate Operations to guide portfolio-wide pre-opening, takeovers, and operation standards. You will coordinate with Property Heads and corporate teams to implement practical frameworks, monitor progress, and drive guest experience improvements.

This role demands strong analytical and written communication skills, multi-project coordination, and a commercial mindset to balance operational needs with costs across our

Qualifications

• Diploma or Degree in Hospitality Management, Tourism Management, Business Administration or related discipline.
• Strong understanding of hotel operations and interdependencies between property and corporate functions.
• Experience in hotel operations, corporate operations, project management, hotel pre-opening or property takeover.
• Ability to manage multiple projects and coordinate stakeholders to deliver results.
• Strong analytical and problem-solving abilities with data-driven recommendations.
• Excellent written and verbal communication for management papers and presentations.
• Good commercial awareness considering operational, financial and guest-experience impacts.

Responsibilities

• Pre-opening and takeover workstreams planning, opening, and stabilisation.
• Develop and maintain readiness plans, timelines, trackers, and deliverables.
• Coordinate with property teams and corporate functions to identify requirements and ensure timely delivery.
• Monitor progress, identify gaps and risks, and drive recovery actions.
• Escalate material issues with implications and recommended actions.
• Support post-opening reviews and capture learning for future projects.
• Review and standardise portfolio-wide standards, frameworks and guidelines.
• Translate operational needs into practical standards for guestrooms, public areas and services.
• Conduct benchmarking and stakeholder consultations to support recommendations.
• Prepare corporate memos, approval papers and management submissions.

Skills

Project management

Stakeholder management

Analytical thinking

Communication

Time management

Multitasking

Education

Diploma or Degree in Hospitality Management, Tourism Management, Business Administration or a related discipline

Job description

Responsibilities

The Assistant Manager, Corporate Operations supports and manages corporate operations initiatives across the hospitality portfolio, with key responsibilities spanning property pre-openings and takeovers, operational standards and frameworks, capital expenditure planning, corporate projects and management reporting. Working cross-functionally with relevant departments and Property Heads, the role drives operational readiness and supports the development of practical, portfolio-wide frameworks that improve consistency, efficiency, guest experience and operational effectiveness.

Custom Field 3: 17728

Assistant Manager, Corporate Operations

Responsibilities

The Assistant Manager, Corporate Operations supports and manages corporate operations initiatives across the hospitality portfolio, with key responsibilities spanning property pre-openings and takeovers, operational standards and frameworks, capital expenditure planning, corporate projects and management reporting. Working cross-functionally with relevant departments and Property Heads, the role drives operational readiness and supports the development of practical, portfolio-wide frameworks that improve consistency, efficiency, guest experience and operational effectiveness.

Pre-Opening & Property Takeover

• Manage assigned property pre-opening and takeover workstreams from initial planning through opening and post-opening stabilisation.
• Develop and maintain operational readiness plans, timelines, trackers and key deliverables.
• Work closely with property teams and relevant corporate functions to identify operational requirements and ensure delivery within agreed timelines.
• Monitor progress, identify critical gaps, dependencies and risks, and drive appropriate recovery actions.
• Escalate material issues and delays in a timely manner, with a clear assessment of implications and recommended actions.
• Support post-opening reviews and capture key learnings for application to future projects.

Operational Standards & Framework Development

• Review and work closely with property heads to ensure portfolio-wide operational standards, frameworks and guidelines to enhance consistency, operational efficiency, guest experience and value.
• Identify opportunities to standardise operational requirements, products, services, specifications and scopes of work across the portfolio.
• Translate operational needs into practical standards covering guestrooms, public areas, furniture and fixtures, amenities, facilities, parking, guest touchpoints and recurring operational services.
• Conduct benchmarking, operational analysis and stakeholder consultation to support recommendations.
• Work with corporate functions and property teams to implement approved standards and periodically review their continued relevance and effectiveness.

Capital Expenditure Planning & Operational Requirements

• Support the annual capital expenditure planning process by coordinating and reviewing operational requirements across the portfolio.
• Work with property teams and relevant corporate functions to assess operational needs, priorities, business justification and implementation considerations.
• Review proposed operational capital expenditure requirements for alignment with operational standards, business needs and portfolio priorities.
• Maintain appropriate trackers and reporting to monitor approved initiatives and key implementation milestones.
• Support the development of portfolio-level recommendations that balance operational requirements, guest experience, asset considerations and cost-effectiveness.

Corporate Governance & Management Papers

• Prepare corporate memos, approval papers, management submissions and business papers relating to operational initiatives, standards, projects and portfolio-wide programmes.
• Gather and analyse relevant information and translate findings into clear management considerations, recommendations and proposed actions.
• Coordinate the review and approval process, ensuring submissions are complete, accurate, well-supported and appropriately documented.
• Maintain records of key decisions, approvals, standards and corporate operations reference materials.
• Monitor approved actions and follow through with relevant stakeholders to ensure timely implementation.

Requirements

• Diploma or Degree in Hospitality Management, Tourism Management, Business Administration or a related discipline.
• Relevant experience in hotel operations, corporate operations, project management, hotel pre-opening or property takeover. Direct experience in hotel pre-opening and/or takeover projects would be an advantage.
• Strong understanding of hotel operations and the interdependencies between property departments and corporate functions.
• Demonstrated ability to manage multiple projects and workstreams, coordinate diverse stakeholders and drive deliverables through to completion.
• Strong analytical and problem-solving ability, with the capability to translate operational requirements and data into practical recommendations.
• Strong written and verbal communication skills, including the ability to prepare concise management papers, corporate memos, business proposals and executive presentations.
• Good commercial awareness and the ability to consider operational, financial and guest-experience implications when developing recommendations.