Assistant Manager, Corporate Operations

Far East Organization; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Far East Organization in Singapore is seeking an Assistant Manager, Corporate Operations to support corporate operations initiatives across the hospitality portfolio, spanning pre-openings, takeovers, standards development, capex planning and governance.

You will work cross-functionally with property heads and corporate functions to drive operational readiness, develop portfolio-wide frameworks, monitor progress and implement approved standards.

Responsibilities

• Manage property pre-opening and takeover workstreams from planning through opening and post-opening stabilisation.
• Develop and maintain operational readiness plans, timelines, trackers and key deliverables.
• Work closely with property teams and relevant corporate functions to identify operational requirements and ensure delivery within agreed timelines.
• Monitor progress, identify critical gaps, dependencies and risks, and drive appropriate recovery actions.
• Escalate material issues and delays in a timely manner, with a clear assessment of implications and recommended actions.
• Support post-opening reviews and capture key learnings for application to future projects.
• Review and work closely with property heads to ensure portfolio-wide operational standards, frameworks and guidelines to enhance consistency, operational efficiency, guest experience and value.
• Identify opportunities to standardise operational requirements, products, services, specifications and scopes of work across the portfolio.
• Translate operational needs into practical standards covering guestrooms, public areas, furniture and fixtures, amenities, facilities, parking, guest touchpoints and recurring operational services.
• Conduct benchmarking, operational analysis and stakeholder consultation to support recommendations.
• Work with corporate functions and property teams to implement approved standards and periodically review their continued relevance and effectiveness.
• Support the annual capital expenditure planning process by coordinating and reviewing operational requirements across the portfolio.
• Work with property teams and relevant corporate functions to assess operational needs, priorities, business justification and implementation considerations.
• Review proposed operational capital expenditure requirements for alignment with operational standards, business needs and portfolio priorities.
• Maintain appropriate trackers and reporting to monitor approved initiatives and key implementation milestones.
• Support the development of portfolio-level recommendations that balance operational requirements, guest experience, asset considerations and cost-effectiveness.
• Prepare corporate memos, approval papers, management submissions and business papers relating to operational initiatives, standards, projects and portfolio-wide programmes.
• Gather and analyse relevant information and translate findings into clear management considerations, recommendations and proposed actions.
• Coordinate the review and approval process, ensuring submissions are complete, accurate, well-supported and appropriately documented.
• Maintain records of key decisions, approvals, standards and corporate operations reference materials.
• Monitor approved actions and follow through with relevant stakeholders to ensure timely implementation.

Job description

The Assistant Manager, Corporate Operations supports and manages corporate operations initiatives across the hospitality portfolio, with key responsibilities spanning property pre-openings and takeovers, operational standards and frameworks, capital expenditure planning, corporate projects and management reporting. Working cross-functionally with relevant departments and Property Heads, the role drives operational readiness and supports the development of practical, portfolio-wide frameworks that improve consistency, efficiency, guest experience and operational effectiveness.

Pre-Opening & Property Takeover

• Manage assigned property pre-opening and takeover workstreams from initial planning through opening and post-opening stabilisation.
• Develop and maintain operational readiness plans, timelines, trackers and key deliverables.
• Work closely with property teams and relevant corporate functions to identify operational requirements and ensure delivery within agreed timelines.
• Monitor progress, identify critical gaps, dependencies and risks, and drive appropriate recovery actions.
• Escalate material issues and delays in a timely manner, with a clear assessment of implications and recommended actions.
• Support post-opening reviews and capture key learnings for application to future projects.

Operational Standards & Framework Development

• Review and work closely with property heads to ensure portfolio-wide operational standards, frameworks and guidelines to enhance consistency, operational efficiency, guest experience and value.
• Identify opportunities to standardise operational requirements, products, services, specifications and scopes of work across the portfolio.
• Translate operational needs into practical standards covering guestrooms, public areas, furniture and fixtures, amenities, facilities, parking, guest touchpoints and recurring operational services.
• Conduct benchmarking, operational analysis and stakeholder consultation to support recommendations.
• Work with corporate functions and property teams to implement approved standards and periodically review their continued relevance and effectiveness.

Capital Expenditure Planning & Operational Requirements

• Support the annual capital expenditure planning process by coordinating and reviewing operational requirements across the portfolio.
• Work with property teams and relevant corporate functions to assess operational needs, priorities, business justification and implementation considerations.
• Review proposed operational capital expenditure requirements for alignment with operational standards, business needs and portfolio priorities.
• Maintain appropriate trackers and reporting to monitor approved initiatives and key implementation milestones.
• Support the development of portfolio-level recommendations that balance operational requirements, guest experience, asset considerations and cost-effectiveness.

Corporate Governance & Management Papers

• Prepare corporate memos, approval papers, management submissions and business papers relating to operational initiatives, standards, projects and portfolio-wide programmes.
• Gather and analyse relevant information and translate findings into clear management considerations, recommendations and proposed actions.
• Coordinate the review and approval process, ensuring submissions are complete, accurate, well-supported and appropriately documented.
• Maintain records of key decisions, approvals, standards and corporate operations reference materials.
• Monitor approved actions and follow through with relevant stakeholders to ensure timely implementation.