Assistant Manager (1-year contract), LKCSB/ITI@SMU

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading university in Singapore is looking for a candidate to manage student records and outreach activities, support collaboration with industry partners, and handle marketing communications. Successful applicants will need a university degree and at least three years of relevant experience, as well as strong communication skills in English and Mandarin. The position offers a collaborative work environment and opportunities for professional development.

Benefits

Competitive compensation packages

Generous professional development opportunities

Qualifications

• Minimum 3 years of relevant work experience.
• Able to travel for work and work after hours occasionally.
• Prior experience with tertiary education landscape is advantageous.
• Prior experience in programme management is advantageous.

Responsibilities

• Compile, update, and maintain student records.
• Conduct and manage outreach to prospective students.
• Support collaboration with government agencies.
• Update and maintain the website.
• Prepare event and seminar collaterals.

Skills

Strong command of spoken and written English

Strong command of spoken and written Mandarin

Excellent administrative skills

Excellent organisational skills

Experience in managing online content

Interpersonal skills

Proficient in Microsoft Office

Ability to multitask

Education

University degree

Job description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work‑life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for Lee Kong Chian School of Business/International Trading Institute @ SMU (LKCSB/ITI@SMU).
• Student Management
  • Compile, update, and maintain student records for the Maritime & Business Operations (MBOT) and International Trading Track (ITT).
  • Conduct and manage outreach to prospective students to generate interest in the MBOT & ITT.
  • Manage the Maritime Merchants Society (MMS) student club.
  • Manage all MBOT & ITT activities, including guest seminars, site visits, and networking events.
  • Manage the overseas exchange programme, scholarships, awards, and bursaries.
• Industry Partners Management (external stakeholders)
  • Support collaboration with government agencies.
  • Support engagement with industry partners and donors.
  • Assist with the organisation of industry meetings and activities.
  • Update of Industry contacts and records.
  • Maintain the industry database.
• Support the institute's digital/social/marketing communications
  • Update and maintain the website.
  • Create marketing and communication materials for programmes.
  • Engage students on social media platforms, i.e., Linkedln, Instagram, and Telegram.
• Provide operational support for events and seminars
  • Prepare event and seminar collaterals, such as flyers, registration forms, etc.
  • Maintain communications and updates with students and/or speakers.
  • Support operations of events, seminars, and programmes.
• Support the operations of the office
  • Respond to enquiries from external and internal parties.
  • Support finance payments and updating of finance records.
  • Support companies' requests for interns or graduate employments.
• Work across SMU offices on operational and administrative matters (such as, coordinate study trips, track progress of students' internship, facilitate the work-study electives, administer scholarships, awards, and bursaries).
• Assist in any other tasks as assigned.

QUALIFICATIONS

• A university degree with minimum 3 years of relevant work experience is required.
• Able to travel for work.
• Able to work after hours occasionally.
• A strong command of spoken and written English and Mandarin is required, as the candidate is expected to engage with Chinese industry partners, both in Singapore and China.
• Experience in creating and managing online content and social media.
• Experience in creating and designing marketing and communication collaterals.
• Excellent administrative and organisational skills.
• Excellent interpersonal skills, meticulous, and the ability to multitask.
• Proficient in Microsoft Office applications.
• Self-starter, mature and able to work independently, at the same time, an effective team-player.
• Prior experience with the tertiary education landscape would be an advantage.
• Prior experience in programme management, particularly in undergraduate programmes, will be an advantage.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University