Assistant Engineer, Smart Security & Automation

St Engineering; Singapore; On-site; SGD 40,000 - 54,000; Full time

Job summary

ST Electronics seeks an Assistant Engineer to maintain security systems at customer sites, ensuring uptime and timely fault rectification according to SLA. You will perform preventive maintenance, updates, and support on-site operations.

You will coordinate with customers and sub-contractors, monitor spare parts and asset lists, and assist in contract administration tasks during maintenance cycles. A diploma in engineering and 2+ years in physical security systems are preferred.

Qualifications

• Diploma in Engineering discipline preferably.
• At least 2 years of working experience in Maintenance industry, preferably in Physical Security System market.
• Able to be on standby for fault recall after office hours, based on rotation basis.
• Knowledge in Security /Server System / Network equipment will be an added advantage.
• Possess good analytical skills and ability to communicate with customers at all levels.
• The ability to work quickly and under pressure. Good problem-solving skills needed.

Responsibilities

• Perform route Preventive Maintenance, patching and updates of the system.
• Provide Corrective Maintenance works/activities for frontend devices such as access control readers, controllers, CCTV.
• Responsible for the deployed system functionalities and working condition at all times.
• Perform fault rectifications, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
• Working as a team to support operations, ensure optimum uptime and achieve business KPI.
• Collate reports and checklist of PM works for billing purpose and CM works report for filing.
• Prepare/updates service checklist.
• Monitor of spare parts availability to support and meet downtime of system. Monitor of EOL/EOS of equipment installed
• Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.
• Support Contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list)
• Assist A&A work/ VO work for sites during maintenance cycle
• Perform other job responsibilities as and when assigned.

Skills

Analytical skills

Customer communication

Problem solving

Working under pressure

Education

Diploma in Engineering

Job description

Title: Assistant Engineer, Smart Security & Automation

Job ID: 23163

Location: ST Electronics Hub, SG

Description: The person will be responsible for the maintenance of security systems of customer sites. He will ensure that any faults pertaining to the functional and operational aspects of the systems are being rectified based on the Service Level Requirement SLA.

Key Responsibilities:

• Perform route Preventive Maintenance, patching and updates of the system.

• Provide Corrective Maintenance works/activities for frontend devices such as access control readers, controllers, CCTV.

• Responsible for the deployed system functionalities andworking condition at all times.

• Perform fault rectifications, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.

• Working as a team to support operations, ensure optimumuptimeand achieve business KPI.

• Collate reports and checklist of PM works for billingpurposeand CM works report for filing.

• Prepare/updates service checklist.

• Monitor of spare parts availability to support and meet downtime of system. Monitor of EOL/EOS of equipment installed

• Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.

• Support Contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list)

• Assist A&A work/ VO work for sites during maintenance cycle

• Perform other job responsibilities as and when assigned.

Requirements:

• Diploma in Engineering discipline preferably, in Electrical / IT industry, those with other engineering experiences are also welcome

• At least 2 years of working experience in Maintenance industry, preferably in Physical Security System market. Those with project execution experience willbe addedadvantage.

• Able to be on standby for fault recall after office hours, based on rotation basis.

• Knowledge in Security /Server System / Network equipment will be an added advantage.

• Possess good analytical skills and ability to communicate with customers at alllevel.

• The ability to work quickly and under pressure. Good problem-solving skills needed.