Service Engineer

IPS Securex Pte Ltd; Singapore; On-site; SGD 40,000 - 72,000; Full time

Job summary

IPS Securex Pte Ltd in Singapore is seeking a Service Engineer to install, test, commission and maintain ELV and security systems at client sites, including CCTV, access control, and alarms. You will address fault calls and provide on-site technical support.

You will coordinate with sales, projects, clients and vendors to ensure smooth implementation, oversee service and maintenance workflows, travel to sites as required, and build strong relationships to ensure service satisfaction.

Qualifications

• Degree or diploma in Electrical/Electronic Engineering or Security Systems.
• Certificate holders in Security/Access Control encouraged.
• 3–5 years in a similar role.
• Proficient with Microsoft Office tools and project management software.

Responsibilities

• Install, test, commission, and maintain ELV and security systems at client sites.
• Address fault calls promptly and provide on-site technical support.
• Coordinate with sales, project teams, clients, and vendors to ensure smooth project implementation.
• Oversee the full service and maintenance workflow, ensuring timelines and quality standards.
• Lead a team of service engineers/technicians, promoting continuous improvement.
• Travel to project sites as required and build strong client relationships.

Skills

Troubleshooting

Installing

Commissioning

Client communication

Team leadership

Education

Degree or Diploma in Electrical/Electronic Engineering or Security Systems

Diploma/Certificate in related field

Tools

MS Office (Excel/Word/Outlook)

MS Project

MS Teams

Job description

The Service Engineer will be responsible for carrying out Troubleshooting, Maintaining, Installing and Commissioning of Security systems (Eg. CCTV, ACS, IDS, P.A, Auto Gate & etc.) for a Security Solutions Company.

Requirements:

• Install, test, commission, and maintain ELV and security systems at various client sites
• Address fault calls promptly and provide on-site technical support
• Coordinate with sales, project teams, clients, and vendors to ensure smooth project implementation
• Oversee the full service and maintenance workflow, ensuring adherence to timelines and quality standards
• Lead a team of service engineers/technicians, promoting continuous improvement and accountability
• Manage multiple service and maintenance projects concurrently
• Conduct regular site inspections for safety and compliance with technical standards
• Prepare service documentation and reports for internal and client use
• Travel to project sites as required
• Build and maintain strong client relationships, ensuring service satisfaction and trust

Requirements:

• Degree, General Diploma, Polytechnic Diploma, or ITE Certificate in Electrical/Electronic Engineering or Security Systems
• Certificate holders in Security and Access Control System are also encouraged to apply
• 3-5 years of experience in a similar role or industry
• Proficient in Microsoft Office (Excel, Word, Outlook), Microsoft Project, and Microsoft Teams
• Possession of a vehicle is preferred
• Good problem-solving and technical troubleshooting skills
• Ability to communicate clearly with clients and internal teams
• Willingness to travel to project sites when required