CCTV Maintenance Engineer

ST ENGINEERING URBAN SOLUTIONS LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

ST ENGINEERING URBAN SOLUTIONS LTD. in Singapore is looking for a technician to maintain security systems at customer sites. The role includes performing preventive and corrective maintenance on various security devices, ensuring optimal functionality, and coordinating with subcontractors.

The ideal candidate should hold a diploma in engineering, preferably in Electrical/IT, and have at least 2 years of experience in the maintenance industry. Being on standby for faults after office hours is required, and experience in security systems is a plus.

Qualifications

• At least 2 years of experience in the Maintenance industry.
• Experience with Physical Security Systems is preferred.
• Ability to be on standby after hours on a rotational basis.

Responsibilities

• Perform routine preventive maintenance, patching, and updates.
• Provide corrective maintenance for access control and CCTV devices.
• Monitor spare parts availability and coordinate with subcontractors.

Skills

Analytical skills

Communication skills

Problem-solving skills

Knowledge in Security/Server Systems/Network equipment

Education

Diploma in Engineering (Electrical/IT)

Job description

The person will be responsible for the maintenance of security systems of customer sites. He will ensure that any faults pertaining to the functional and operational aspects of the systems are being rectified based on the Service Level Requirement SLA.

Key Responsibilities

• Perform route Preventive Maintenance, patching and updates of the system.
• Provide Corrective Maintenance works/activities for frontend devices such as access control readers, controllers, CCTV.
• Responsible for the deployed system functionalities and working condition at all times.
• Perform fault rectifications, software enhancement, bug fixes, testing and commissioning to meet contractual requirements.
• Working as a team to support operations, ensure optimum uptime and achieve business KPI.
• Collate reports and checklist of PM works for billing purpose and CM works report for filing.
• Prepare/updates service checklist.
• Monitor of spare parts availability to support and meet downtime of system. Monitor of EOL/EOS of equipment installed.
• Co-ordinate with sub-contractors and customer on site matters, work schedule and quality of work.
• Support Contract administration works (Ordering, billing milestone, O&M submission, Operation Manual submission, maintenance checklist and asset list).
• Assist A&A work/ VO work for sites during maintenance cycle.
• Perform other job responsibilities as and when assigned.

Requirements

• Diploma in Engineering discipline preferably, in Electrical / IT industry, those with other engineering experiences are also welcome.
• At least 2 years of working experience in Maintenance industry, preferably in Physical Security System market. Those with project execution experience will be added advantage.
• Able to be on standby for fault recall after office hours, based on rotation basis.
• Knowledge in Security /Server System / Network equipment will be an added advantage.
• Possess good analytical skills and ability to communicate with customers at all level.
• The ability to work quickly and under pressure. Good problem-solving skills needed.