Assistant Conference & Banqueting Manager — Elevate Events

Crowne Plaza Changi Airport; Singapore; On-site; SGD 42,000 - 72,000; Full time

Benefits offered by this job

Uniform

Room discounts

Training

Job summary

Crowne Plaza Changi Airport is seeking an Assistant Conference & Banqueting Manager to support banquet operations and maximize guest satisfaction. You will lead casual labour and servers to deliver excellent service under supervision.

Key duties include coordinating day-to-day operations, greeting organizers, resolving complaints, and ensuring adherence to safety and hotel policies. A Diploma and F&B experience are preferred for this role.

Qualifications

• A Diploma is required.
• Experience in Food & Beverages operations is an advantage.
• Able to motivate and lead colleagues during operations.
• Passionate about bringing events to life.

Responsibilities

• Coordinate day-to-day operations for Banquet to maximize profit and guest satisfaction.
• Greet function organizers on arrival and ensure requests are fulfilled.
• Resolve complaints during shift and log for follow-up.
• Monitor guest facilities and coordinate with Engineering for repairs.
• Manage events, including AV equipment setup and service delivery.
• Ensure event orders are executed with quality and supervise staff.

Skills

Motivate and lead teams

Bringing events to life

Education

Diploma

Job description

Crowne Plaza Changi Airport is seeking an Assistant Conference & Banqueting Manager to support banquet operations and maximize guest satisfaction. You will lead casual labour and servers to deliver excellent service under supervision.

Key duties include coordinating day-to-day operations, greeting organizers, resolving complaints, and ensuring adherence to safety and hotel policies. A Diploma and F&B experience are preferred for this role.