Banquet Supervisor

Kempinski Hotels; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

Kempinski Hotels in Singapore is seeking a Banquet Supervisor to oversee the planning, organization, and execution of all banquet events within the Food & Beverage department. The role reports to the Banquet Manager and emphasizes guest satisfaction, team leadership, and operational excellence.

The ideal candidate brings at least 2 years of relevant experience, strong English communication, and the ability to manage shifts, coordinate with culinary teams, and maintain hotel standards of service

Qualifications

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English.
• Minimum 2 years’ experience in a similar capacity.
• Positive attitude and team player with ability to work independently, thrive under pressure.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.

Responsibilities

• Supervise the banquet team to ensure high-quality service and efficient operations.
• Assist in planning, organizing and executing all banquet events.
• Conduct shift briefings to delegate tasks and share information.
• Oversee set-up, service and teardown of contracted functions.
• Ensure compliance with hotel policies, safety and hygiene regulations.

Skills

Interpersonal skills

English proficiency

Leadership

Team management

Customer service

Tools

MS Office

Job description

Banquet Supervisor

Department: Food & Beverage

Employment Type: Permanent - Full Time

Location: Singapore - Singapore

Description

SCOPE

Reporting to the Banquet Manager, the Banquet Supervisor is responsible for supervising the successful organization, preparation, and execution of all types of banquet events. The incumbent will provide full support to ensure that the Banquet Service Department operates as a successful and independent profit centre, executing all functions efficiently to maximize guest satisfaction through effective planning, organization, and control of administrative and operational tasks.

Overall Objectives

• Assist in leading the banquet team efficiently in costs and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Oversee and ensure the successful organizing and execution of all types of banquet events.
• Conduct shift briefings to delegate, update and disseminate relevant information to colleagues and part-timers.
• Supervise the team members on shift. Ensuring that they are well groomed and properly attired to ensure strict adherence to Hotel's standards of quality service
• Ensure function rooms, operating equipment, service and storage areas are well-maintained and in good and proper working conditions.
• Interact with guests and address guest feedback promptly and implement improvements to enhance overall satisfaction.
• Build close working relationship and effective communications with culinary team and other departments
• Directly oversee the actual set-up and services of contracted functions by giving specific information to servers, by coordinating the timings of event and to ensure success of each function
• Strictly adhere to all rules & regulations within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.

Requirements

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 2 years’ experience in a similar capacity.
• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Experience with MS Office with strong administrative, analytical, trouble-shooting and decision-making skills.