Banquet Operations Lead – Elevate Events & Guest Experience

Hilton; Singapore; Hybrid; SGD 39,000 - 45,000; Full time

Benefits offered by this job

Travel perks

Go Hilton program

Health plans

Job summary

Hilton Singapore is seeking a Banquet Operations Manager to lead the planning and execution of banquet events, ensuring flawless service and guest satisfaction. You will oversee scheduling, staffing, and coordination with Kitchen, Engineering and Housekeeping to deliver memorable experiences for our clients.

The ideal candidate has 3–5 years of managerial experience in a 4- or 5-star hotel, excellent English communication, and strong leadership and training skills.

Qualifications

• 3–5 years of managerial experience in a 4- or 5-star hotel or similar setting.
• Strong command of English, both written and spoken.
• Proficient in relevant computer systems and software.
• Demonstrates leadership and training skills, with a proactive attitude.

Responsibilities

• Oversee planning and execution of all banquet events.
• Maintain high customer service focus and guest satisfaction.
• Coordinate with Kitchen, Engineering and Housekeeping to ensure smooth operations.
• Forecast event requirements and prepare rosters accordingly.
• Lead and develop the banquet team to meet Hilton standards.

Skills

Leadership

English proficiency

Communication

Tools

Hospitality software

Job description

Hilton Singapore is seeking a Banquet Operations Manager to lead the planning and execution of banquet events, ensuring flawless service and guest satisfaction. You will oversee scheduling, staffing, and coordination with Kitchen, Engineering and Housekeeping to deliver memorable experiences for our clients.

The ideal candidate has 3–5 years of managerial experience in a 4- or 5-star hotel, excellent English communication, and strong leadership and training skills.