Assistant Application Engineer (Computer/Electrical) - Training Provided - YZ11

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 32,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. invites applications for an Assistant Application Engineer on a 1-year contract (renewable).

The role is based in Kallang, Singapore, with 5-day workweeks, overtime as required, and monthly salary up to SGD 3,200 plus incentives up to SGD 800. You will provide product information, assist sales reps and customers, perform application testing, troubleshoot issues, and travel to customer sites for on-site support and training.

Qualifications

• Diploma in engineering (Computer/Electrical) required.
• Analytical thinking to identify underlying principles from data.
• Familiar with logic control and Microsoft Excel.
• Familiar with serial, Modbus TCP, Ethernet, and EIP protocols.
• Familiar with HMI programming.

Responsibilities

• Receive calls or emails from sales reps and customers and answer inquiries about product capabilities and applications.
• Analyze and troubleshoot customer issues by phone, email, and on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer sites for on-site support, setup, and fine-tuning.
• Provide post-sales application training to customers.
• Create and update training manuals for customers.
• Assist sales reps with on-site presentations as needed.
• Identify areas to improve department efficiency and initiate improvement projects.
• Observe company and department policies and procedures.
• Handle other duties or projects as assigned.

Skills

Analytical thinking

Excel skills

Communication protocols

HMI programming

Education

Diploma in Engineering (Computer/Electrical)

Tools

PLC

SQL/MySQL

C#/Java/Python

Job description

Position title : Assistant Application Engineer (1 year contract - renewable)

Location: Kallang

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3200 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers' applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer's site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python
• Knowledge of PLC