Assistant Application Engineer (Automation) - Entry Level are welcome

Recruit Now Singapore Pte Ltd; Singapore; On-site; SGD 32,000 - 39,000; Full time

Job summary

Recruit Now Singapore Pte Ltd is seeking an Assistant Application Engineer (Automation) in Singapore. The role focuses on supporting product applications, resolving inquiries, and performing on-site and remote troubleshooting for customers and sales reps.

The position requires a Diploma/Degree in engineering and at least 1 year working with sensors and actuators. The job is a 12-month contract renewable, located at Kallang Ave with weekday hours.

Qualifications

• Diploma or Degree in an engineering discipline.
• Minimum 1 year experience with sensors and actuators (DC motors, encoders, relays, solenoids).

Responsibilities

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Skills

Customer communication

Troubleshooting

On-site support

Education

Diploma/ Degree in engineering

Tools

DC motors

Encoders

Relays & solenoids

Job description

Assistant Application Engineer (Automation)

• Salary Range: $3200 basic + Transport Allowance + 1 month completion bonus
• Company Industry: Industrial Automation, Robotics, and Electronics industry
• Employment Term: 12 months contract renewable/convertable
• Working location: Kallang Ave
• Working Days/Timings: Monday to Friday, 8.15am to 5.30pm
• Entry level: $3,000 Basic

Responsibilities:

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer’s site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirements:

• Diploma/ Degree in an engineering discipline
• Minimum 1 year experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor