Assistant Application Engineer - Up to $3.2k + Bonus - Kallang - JL99

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 32,000 - 39,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. invites applications for an Assistant Application Engineer on a 1-year contract, based at Kallang Avenue in Singapore.

The role involves providing information about products and applications, plus performing testing and troubleshooting for sales representatives and customers. You will travel to customer sites for on-site support, conduct post-sales training, and help create training materials.

Qualifications

• Diploma in engineering (computer/electrical) required.
• Strong analytical ability and data breakdown skills.
• Proficient with Excel and data analysis.
• Knowledge of communication protocols (e.g., Serial, Modbus, Ethernet).
• Experience with HMI programming is desirable.

Responsibilities

• Receive inquiries from sales reps and customers about product capabilities and applications.
• Analyze and troubleshoot customer issues via phone, email, and on-site when required.
• Conduct product application testing for sales reps and customers.
• Travel to customer sites for on-site support and system fine-tuning.
• Provide post-sales application training and update training manuals.

Skills

Analytical Thinking

Excel

Communication Protocols

HMI Programming

Education

Diploma in Engineering

Tools

PLC

Job description

Position title : Assistant Application Engineer (1 year contract - renewable)

Location: Kallang Avenue

Working Day: 5 Days (Mon - Fri) Overtime is required.

Working Hour: 8.15am - 5.30pm

Salary : Up to $3200 [ Attractive monthly incentives based on performance is provided (Up to $800 monthly)]

Job Summary

Provide information concerning products, applications, and problem diagnosis to sales representatives and customers, accurately. Conduct product application testing and troubleshooting on customers' applications.

Job Scope

• Receive phone calls or emails from sales reps and customers and answer inquiries concerning product capabilities, specifications, and applications
• Analyze and troubleshoot customer issues via phone/email as well as on-site.
• Conduct product application testing for sales reps and customers.
• Travel to customer's site for on-site support including setup, adjustment/fine-tuning the system.
• Conduct post sales application training to customers.
• Create and update manuals for post sales application training for customers.
• May assist sales reps with on-site presentations to customers, as needed
• Proactively identify areas to improve department operation efficiency and initiate projects to achieve such improvements
• Understand and observe company / department policies and procedures
• Other duties or projects, as assigned

Requirement

• Minimum Diploma Holder in an engineering discipline (i.e Computer/Electrical Engineer)
• Analytical skill to identify the underlying principles, reasons, or facts by breaking down information or data into separate parts
• Familiar with Logic control, Microsoft Excel skills.
• Familiar with communication protocol (i.e Serial, Modbus TCP, Ethernet, EIP etc.)
• Familiar with HMI programming

Good to have

• Experience with sensors and actuators (e.g. DC motors, encoders, relays, & solenoids), Stepper/Servo Motor
• Knowledge of Database Language (SQL/MySQL)
• Knowledge of C#/Java/Python
• Knowledge of PLC