Assistant Application Engineer #10447

ANRADUS PTE. LTD.; Singapore; On-site; SGD 21,000 - 36,000; Full time

Job summary

ANRADUS PTE. LTD. in Singapore is seeking an Assistant Application Engineer in Kallang to support customers with product specifications, testing, and on-site deployments. You will conduct testing, prepare training materials, and assist sales with technical demonstrations.

The role emphasizes strong troubleshooting, HMI programming familiarity, and clear communication of technical information. Work well with the team to improve processes and deliver reliable technical support to customers.

Qualifications

• Troubleshooting, analytical, and problem-solving skills are essential.
• Ability to troubleshoot and diagnose customer issues across multiple platforms.
• Familiar with HMI programming and common industrial protocols will help in day-to-day tasks.

Responsibilities

• Handle technical enquiries from customers and sales teams regarding product specifications, applications, and capabilities.
• Troubleshoot customer issues via phone, email, and on-site support.
• Conduct product application testing and system setup, adjustment, and fine-tuning.
• Provide post-sales application training to customers.
• Prepare and update training manuals and technical documentation.
• Support sales teams with technical presentations and product demonstrations when required.
• Identify opportunities to improve department processes and operational efficiency.
• Perform other technical support duties and projects as assigned.

Skills

Troubleshooting

Analytical thinking

Problem solving

Communication

Customer orientation

Interpersonal skills

Organisation & prioritisation

HMI programming familiarity

Modbus/Serial/Ethernet knowledge

EtherNet/IP familiarity

Education

Diploma in Engineering

Tools

Microsoft Excel

Job description

Job Description

• Industry/ Organization Type: Industrial Automation & Factory Automation Solutions
• Position Title: Assistant Application Engineer
• Working Location: Kallang
• Working Hours: Monday – Friday 8:15am to 5:30pm
• Salary Package: Basic salary up to $3,200 + Performance Bonus + AWS
• Duration: Permanent

Key Responsibilities

• Handle technical enquiries from customers and sales teams regarding product specifications, applications, and capabilities.
• Troubleshoot customer issues via phone, email, and on-site support.
• Conduct product application testing and system setup, adjustment, and fine-tuning.
• Provide post-sales application training to customers.
• Prepare and update training manuals and technical documentation.
• Support sales teams with technical presentations and product demonstrations when required.
• Identify opportunities to improve department processes and operational efficiency.
• Perform other technical support duties and projects as assigned.

• Diploma in Computer Engineering, Electrical Engineering, or a related Engineering discipline.
• Strong troubleshooting, analytical, and problem-solving skills.
• Familiar with logic control and Microsoft Excel.
• Knowledge of communication protocols such as Serial, Modbus TCP, Ethernet, and EtherNet/IP.
• Familiar with HMI programming.
• Able to communicate technical information clearly to customers.
• Customer-oriented with good organisation, prioritisation, and interpersonal skills.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131