Assistant Application/ Automation Engineer

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 21,000 - 36,000; Full time

Job summary

RECRUIT LYNC PTE. LTD. in Singapore is seeking an Application Engineer Assistant to deliver technical support and product solutions to customers and sales teams.

You will respond to technical inquiries by phone and email, assist with testing, and help ensure successful on-site installations. Candidates should have a Diploma in Electrical, Electronics or related engineering, basic knowledge of industrial automation, and willingness to travel to customer sites.

Qualifications

• Diploma in Electrical/Electronics/Computer Engineering or related field.
• Familiarity with industrial automation, logic control or electrical systems.
• Basic knowledge of PLC and HMI programming; Modbus TCP/Serial/Ethernet is a plus.
• Proficient with Microsoft Excel and basic IT skills.
• Good analytical and problem-solving abilities.
• Strong communication with a customer-oriented mindset.
• Willingness to travel to customer sites when required.

Responsibilities

• Assist Application Engineers in providing technical support and product solutions to customers and sales representatives.
• Respond to technical enquiries via phone and email, guiding on product functions and applications.
• Support troubleshooting activities by identifying issues and aiding resolution.
• Assist in product testing, system checks and evaluations based on customer requirements.
• Provide on-site technical support including equipment setup, configuration, and troubleshooting.
• Assist in product demonstrations and post-sales technical training for customers.
• Prepare and update technical documentation, manuals and training materials.
• Collaborate with engineering and sales teams to ensure smooth technical support and customer satisfaction.

Skills

PLC programming

HMI programming

Industrial automation

Customer support

Education

Diploma in Electrical, Electronics, Computer Engineering

Tools

Modbus TCP

Job description

Location: Lavender, Singapore

Working Hours: Monday - Friday, 8:30 AM - 5:30 PM

Salary: Up to $3,200

Job Responsibilities

• Assist Application Engineers in providing technical support and product solutions to customers and sales representatives.
• Respond to technical enquiries via phone and email, providing guidance on product functions, specifications and applications.
• Support troubleshooting activities by identifying technical issues and assisting with problem resolution.
• Assist in conducting product testing, system checks and application evaluations based on customer requirements.
• Provide on-site technical support, including equipment setup, system configuration, adjustments and troubleshooting.
• Assist in conducting product demonstrations and post-sales technical training for customers.
• Prepare and update technical documentation, product manuals and training materials.
• Work closely with the engineering and sales teams to ensure smooth technical support and customer satisfaction.

Job Requirements

• Diploma in Electrical, Electronics, Computer Engineering or a related engineering discipline.
• Basic knowledge of industrial automation, logic control or electrical systems.
• Familiarity with PLC, HMI programming or industrial communication protocols such as Modbus TCP, Serial and Ethernet is an advantage.
• Proficient in Microsoft Office, particularly Excel.
• Good analytical and problem-solving skills.
• Good communication skills with a customer-oriented mindset.
• Willingness to travel to customer sites when required.