As400 Production support
TECHCOM SOLUTIONS (SINGAPORE) PTE. LTD.
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
TECHCOM SOLUTIONS (SINGAPORE) PTE. LTD. is seeking an experienced IT professional to provide Level 3 application and user support for the GMI vendor application running on the AS/400 system for a leading investment bank in Singapore.
You will diagnose and resolve complex issues, help users, coordinate with cross-functional teams, and participate in onboarding domain training to strengthen understanding of the investment banking context.
Responsibilities
- Deliver Level 3 support for the GMI application by diagnosing and resolving complex technical issues to maintain system stability
- Provide user support by troubleshooting application problems and guiding users to effective solutions
- Apply technical knowledge of the AS/400 system to analyze and resolve system-related incidents impacting the GMI application
- Collaborate with cross-functional teams to coordinate support and maintenance activities for the GMI application
- Participate in onboarding domain training to deepen understanding of the investment banking environment and application context
Job description
TECHCOM SOLUTIONS, founded in 2003, is a Singapore-based IT total solutions provider serving government agencies, MNCs, system integrators, educational institutions, and BFSI across Singapore and APAC. We specialize in outsourcing, managed services, and staffing solutions.
Provide Level 3 application and user support for the GMI vendor application running on the AS/400 system for a leading investment bank, ensuring smooth operation and maintenance.
- Deliver Level 3 support for the GMI application by diagnosing and resolving complex technical issues to maintain system stability
- Provide user support by troubleshooting application problems and guiding users to effective solutions
- Apply technical knowledge of the AS/400 system to analyze and resolve system-related incidents impacting the GMI application
- Collaborate with cross-functional teams to coordinate support and maintenance activities for the GMI application
- Participate in onboarding domain training to deepen understanding of the investment banking environment and application context
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