Application Support Specialist

Assurance Technology Pte Ltd; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Assurance Technology Pte Ltd in Singapore is seeking an IT support-focused professional to assist in application setup, configuration, deployment, and end-user training. The role emphasizes strong communication, patient service, and proactive problem-solving.

You will troubleshoot issues, log and escalate incidents, and collaborate with cross-functional teams to improve system performance and user experience in a fast-moving environment.

Qualifications

• IT-related education or Diploma.
• Strong communication and friendly attitude.
• Patient, helpful, proactive.
• Ability to work independently in a fast-moving environment.
• Basic SQL knowledge is a plus.
• Fresh graduates are welcome.

Responsibilities

• Set up, configure, and deploy applications.
• Provide user support, troubleshoot and resolve issues.
• Log, escalate, and track incidents to ensure timely closure.
• Assist in system testing and implement enhancements.
• Conduct end-user training on application usage.
• Collaborate with teams to improve system performance and user experience.

Skills

Strong communication

Friendly attitude

Patient

Proactive

Independent work

SQL basics

Education

Diploma or IT-related

Job description

Job Responsibilities

• Supported application setup, configuration, and deployment

• Provided user support, troubleshooting, and issue resolution

• Logged, escalated, and tracked incidents to ensure timely closure

• Assisted in system testing and implementation of enhancements

• Conducted end-user training on application usage

• Collaborated with teams to improve system performance and user experience

Job Requirements

• IT-related or Diploma

• Strong communication skills and a friendly attitude

• Someone patient, helpful, and proactive

• Able to work independently in a fast-moving environment

• Basic SQL knowledge is a plus

• Fresh grads welcome