APJC HR Operations Manager - Hybrid

HostList; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

Cloudflare is hiring a Manager, HR Operations (APJC) in Singapore. You will lead a team delivering world-class employee inquiry support, oversee payroll operations, and ensure data integrity and regulatory compliance across APJC.

You will collaborate with regional stakeholders and COEs to improve HR processes and systems. You will drive operational excellence, manage regional approvals, and contribute to the design of improvements while leveraging AI tools for efficiency and accuracy in HR data

Qualifications

• 3+ years of leadership in People Operations, HR Service Delivery, or Payroll.
• Experience with HR systems such as Workday and Zendesk; AI tools experience is a plus.
• Strong data integrity, compliance, and SOX awareness.
• Customer-focused with excellent communication and organization.

Responsibilities

• Lead HR Service Delivery: manage a team delivering employee inquiry support and act as escalation for complex payroll matters.
• Ensure data integrity & compliance across HR transactions and systems.
• Drive operational excellence and address regional HR operational needs with high responsiveness.
• Oversee monthly payroll inputs and timely submissions.
• Maintain adherence to SOPs and SOX controls across APJC.
• Support HR process improvements and system enhancements with COEs.
• Analyze support tickets and HR processes to provide regional insights.

Skills

Leadership experience

HR service delivery

Payroll

AI in HR

Data integrity

Compliance

Communication

Problem solving

Adaptability

Regional collaboration

Education

None

Tools

Workday

Zendesk

Job description

Cloudflare is hiring a Manager, HR Operations (APJC) in Singapore. You will lead a team delivering world-class employee inquiry support, oversee payroll operations, and ensure data integrity and regulatory compliance across APJC.

You will collaborate with regional stakeholders and COEs to improve HR processes and systems. You will drive operational excellence, manage regional approvals, and contribute to the design of improvements while leveraging AI tools for efficiency and accuracy in HR data