People Operations Manager, HR & Payroll Excellence

ResumeXrays LLC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cloudflare is seeking a motivated and detail-oriented People Operations Manager to join us in Singapore. You will lead a team delivering employee inquiry support, ensure data integrity, and drive improvements across HR processes and payroll within the APJC region.

You’ll work with HR systems like Workday and Zendesk, applying AI tools to optimize service delivery while maintaining compliance and a strong internal client experience.

Qualifications

• 3+ years of leadership experience in People Operations, HR Service Delivery, or Payroll.
• Experience with HR systems and AI tools to automate inquiries and workflows.
• Strong focus on process improvement and automation in HR operations.
• Excellent attention to detail and accuracy in HR transactions and data management.
• Foundational knowledge of APJC employment law and regional compliance.

Responsibilities

• Lead HR Service Delivery and develop a team delivering world-class employee inquiry support.
• Oversee data integrity and compliance of HR transactions and auditable systems.
• Partner with regional management to address HR operational needs with high responsiveness and accuracy.
• Oversee monthly payroll inputs and ensure timely submission.
• Ensure SOP compliance and SOX controls across HR processes.

Skills

Leadership experience

HR operations

Customer focus

Education

None

Tools

Workday

Zendesk

Job description

Cloudflare is seeking a motivated and detail-oriented People Operations Manager to join us in Singapore. You will lead a team delivering employee inquiry support, ensure data integrity, and drive improvements across HR processes and payroll within the APJC region.

You’ll work with HR systems like Workday and Zendesk, applying AI tools to optimize service delivery while maintaining compliance and a strong internal client experience.