People Operations Specialist - APJC (12mo Contract)

WebHosting; Singapore; Hybrid; SGD 45,000 - 65,000; Full time

Job summary

Cloudflare, a global leader in Internet infrastructure, is hiring an HR Operations Specialist for Singapore on a 12-month contract. You will be the first point of contact for employees, resolving inquiries and ensuring a smooth journey from onboarding to offboarding, with precise data handling across APJC.

You will collaborate with Payroll, Benefits, and Legal to deliver scalable People processes, support HR system initiatives, and assist with year-end payroll and benefits enrollment in a

Qualifications

• 2+ years in HR administration or People Operations.
• Able to handle sensitive information with discretion.
• Strong data analysis and Excel/Sheets skills.
• Excellent written and verbal communication in English.
• Familiarity with Workday or Zendesk is a plus.

Responsibilities

• Champion end-to-end employee lifecycle processes across APJC (onboarding, transfers, changes, offboarding).
• Provide timely, high-quality support to employee inquiries via Zendesk.
• Collaborate with Payroll, Benefits, and Legal to resolve complex issues.
• Maintain and audit employee records for data accuracy and compliance.
• Analyze feedback and metrics to identify process improvements.
• Support HR initiatives like system implementations and payroll year-end activities.

Skills

HR administration

Zendesk

Excel/Sheets

Data accuracy

Communication

Tools

Workday

Zendesk

Job description

Cloudflare, a global leader in Internet infrastructure, is hiring an HR Operations Specialist for Singapore on a 12-month contract. You will be the first point of contact for employees, resolving inquiries and ensuring a smooth journey from onboarding to offboarding, with precise data handling across APJC.

You will collaborate with Payroll, Benefits, and Legal to deliver scalable People processes, support HR system initiatives, and assist with year-end payroll and benefits enrollment in a