APJC People Operations Specialist

Candidate; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Cloudflare is seeking a passionate People Operations Specialist to join the APJC team in Singapore. You will be the first point of contact for employees, handling inquiries, data accuracy, and process efficiency to deliver a world-class employee experience.

You will partner with Payroll, Benefits, and Legal to resolve issues, support HR initiatives, and ensure governance across People systems. A strong data mindset and excellent communication are essential for success.

Qualifications

• 2+ years in HR administration or related field.
• Strong attention to detail and organizational skills.
• Proficient in Excel/Google Sheets for data analysis and reporting.
• Customer-focused with a passion for supporting colleagues.
• Clear verbal and written communication across APJC.
• Able to thrive in a fast-paced environment with shifting priorities.
• Familiarity with Workday or Zendesk is a plus.

Responsibilities

• Own end-to-end employee lifecycle processes across APJC (onboarding, transfers, changes, offboarding).
• Provide timely, high-quality employee inquiries support via Zendesk; liaise with People/Payroll teams.
• Collaborate with Payroll, Benefits, and Legal to resolve complex issues.
• Maintain and audit employee records for accuracy and regulatory compliance.
• Analyze feedback and metrics to identify process improvements and scalable solutions.
• Contribute to HR initiatives and regional programs such as performance cycles, benefits enrollment, and payroll prep.

Skills

HR administration

Data handling with discretion

Excel/Google Sheets

Customer-focused service

Communication

Adaptability

Workday/Zendesk familiarity

Tools

Workday

Zendesk

Job description

Cloudflare is seeking a passionate People Operations Specialist to join the APJC team in Singapore. You will be the first point of contact for employees, handling inquiries, data accuracy, and process efficiency to deliver a world-class employee experience.

You will partner with Payroll, Benefits, and Legal to resolve issues, support HR initiatives, and ensure governance across People systems. A strong data mindset and excellent communication are essential for success.