People Operations Specialist — APJC

ResumeXrays LLC; Singapore; On-site; SGD 60,000 - 85,000; Full time

Job summary

Cloudflare is seeking a passionate People Operations Specialist for the APJC region, based in Singapore. You will be the first point of contact for employees, ensuring a smooth journey, resolving inquiries, and maintaining accurate data across People/Payroll systems.

You will collaborate with Payroll, Benefits, and Legal teams, support HR programs, and drive continuous improvements to deliver a world-class employee experience as the organization grows in APJC.

Qualifications

• 2+ years in HR administration and comfortable handling sensitive employee information with discretion.
• Highly organized with strong attention to detail and problem-solving abilities.
• Proficient in data work and Excel or Google Sheets for analysis and reporting.

Responsibilities

• Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, transfers, changes, and offboarding.
• Provide timely, high-quality support to employee inquiries through Zendesk and liaise with People/Payroll teams.
• Collaborate with Payroll, Benefits, and Legal to address and resolve complex issues.
• Maintain and audit employee records to ensure 100% data accuracy and regulatory compliance.
• Identify opportunities for process improvements and scalable solutions with regional teams.
• Support HR system implementations, vendor management, and regional programs.

Skills

HR Administration

Data Analysis

Attention to detail

Customer service

Communication

Education

HR Certification (optional)

Tools

Zendesk

Workday

Job description

Cloudflare is seeking a passionate People Operations Specialist for the APJC region, based in Singapore. You will be the first point of contact for employees, ensuring a smooth journey, resolving inquiries, and maintaining accurate data across People/Payroll systems.

You will collaborate with Payroll, Benefits, and Legal teams, support HR programs, and drive continuous improvements to deliver a world-class employee experience as the organization grows in APJC.