APAC Services Partner Operations Lead

Apple Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Apple Inc. in Singapore is seeking a Services Partner Operations Program Manager to lead onboarding and ongoing success of APAC partners delivering Apple Services to customers.

You will translate regional and partner nuances into scalable processes, drive cross-functional alignment, and report progress to leadership through regular updates. The role requires a proactive, detail-oriented individual who can manage complex programs in a fast-moving, evolving environment and collaborate with

Qualifications

• 5+ years of experience in partner operations or technical program management.
• Proven ability to manage complex cross-functional programs with multiple stakeholders.
• Hands-on experience with technical integrations and API-based implementations.
• Strong analytical skills to define, track, and act on KPIs and performance.
• Clear, structured communication with stakeholders at all levels.

Responsibilities

• Own end-to-end program management for new channel partnerships, with milestones and cross-functional coordination.
• Apply standard methodologies and evaluate the impact of technical decisions across platforms.
• Develop understanding of back-end systems to identify and mitigate issues early.
• Improve partner onboarding by identifying optimization opportunities.
• Drive high-quality integrations delivering engaged subscribers to Apple Services.
• Track partner progress against a roadmap and report updates weekly and quarterly.

Skills

Partner operations experience

Technical program management

Cross-functional collaboration

Analytical and KPI tracking

Effective communication with stake-hol

Strategic/tactical execution under amb

Tools

API integrations

Back-end platform operations

Job description

Apple Inc. in Singapore is seeking a Services Partner Operations Program Manager to lead onboarding and ongoing success of APAC partners delivering Apple Services to customers.

You will translate regional and partner nuances into scalable processes, drive cross-functional alignment, and report progress to leadership through regular updates. The role requires a proactive, detail-oriented individual who can manage complex programs in a fast-moving, evolving environment and collaborate with