APAC AppleCare Growth & Partnerships Manager

Apple Inc.; Singapore; On-site; SGD 110,000 - 150,000; Full time

Job summary

Apple Inc. is seeking a dynamic professional to develop and manage AppleCare programs across APAC, with a focus on Thailand.

You will collaborate with channel partners and regional teams to grow AppleCare sales, shape programs, and drive sustained business growth while delivering compelling offers and a positive customer experience. In this role, you will lead end-to-end program management, manage partner relationships, and develop training and marketing resources.

Qualifications

• Minimum Qualifications include extensive commercial, product, or program management experience in carrier, consumer electronics, distribution or retail.
• Proven ability to lead cross-functional programs from concept to launch with strong organizational skills.
• Professional fluency in English; Thai language proficiency required for Thai market.

Responsibilities

• Craft and execute AppleCare strategy and account plans grounded in market trends and channel dynamics.
• Lead end-to-end management of AppleCare programs for commercial success and customer experience.
• Manage program operations, including partner relationship management and cross-functional collaboration.
• Deliver program development resources such as training content, collateral, and communications to stakeholders.
• Establish reporting to track program results and communicate performance to leadership.
• Champion market needs with headquarters to marshal resources for success.

Skills

Partner programs

Cross-functional leadership

Channel sales

Business development

Thai language

English communication

Job description

Apple Inc. is seeking a dynamic professional to develop and manage AppleCare programs across APAC, with a focus on Thailand.

You will collaborate with channel partners and regional teams to grow AppleCare sales, shape programs, and drive sustained business growth while delivering compelling offers and a positive customer experience. In this role, you will lead end-to-end program management, manage partner relationships, and develop training and marketing resources.