APAC Service Marketing & Performance Lead

Olympus Corporation; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Olympus Corporation in Singapore seeks a professional to support APAC Service & Repair commercial strategies and regional initiatives, including performance management, KPI reporting, service marketing, pricing, and customer experience.

You will coordinate reporting, prepare dashboards and presentations, analyze performance gaps, support pricing reviews and revenue growth initiatives, and collaborate with SBCs and global stakeholders.

Qualifications

• Must have a Degree / Diploma in a business-related discipline.
• Minimum 3 years of relevant experience in Service, Sales, Marketing, Commercial Operations, or Business Analysis.
• Experience in KPI reporting, business performance analysis, and management reporting.
• Experience in medical device or healthcare industry is advantageous.

Responsibilities

• Support APAC Service & Repair commercial strategies and regional initiatives.
• Coordinate KPI reporting, dashboards, and performance analysis.
• Support pricing reviews, revenue growth initiatives, and other commercial improvement activities.
• Coordinate customer satisfaction surveys and actions to improve experience.

Skills

Excel

PowerBI

PowerPoint

Reporting

Stakeholder mgmt

Education

Degree / Diploma in Business-related discipline

Tools

Excel

PowerBI

PowerPoint

Job description

Olympus Corporation in Singapore seeks a professional to support APAC Service & Repair commercial strategies and regional initiatives, including performance management, KPI reporting, service marketing, pricing, and customer experience.

You will coordinate reporting, prepare dashboards and presentations, analyze performance gaps, support pricing reviews and revenue growth initiatives, and collaborate with SBCs and global stakeholders.