APAC Market Support Lead: Growth & Resilience

foodpanda; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

foodpanda in Singapore seeks a senior strategist-operations lead to head a small team supporting local market teams during disruption and opportunity. You will provide temporary planning and hands-on logistics support to markets to achieve on-time reliability, speed and customer satisfaction.

As the regional expert, you travel frequently to priority markets, dive deep, and implement effective solutions with markets and stakeholders across the org.

Qualifications

• 5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses.
• Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations.
• Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders.
• Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership.
• Experience working in regional or global organisations is highly preferred.
• Advanced proficiency in Excel and PowerPoint; experience with data visualization tools.
• Bachelor's degree in Business, Operations, Supply Chain, Economics or a related field.

Responsibilities

• Lead a small team of specialists who support local market teams in times of disruption and opportunity.
• Provide temporary planning and hands-on support to markets to hit reliability (on-time), speed and customer satisfaction targets from a logistics perspective.
• Act as the regional expert and go-to person for markets that have strategic priority and/or significant challenges.
• Dive deep and work with markets through implementing effective solutions.

Skills

Strategy

Business Operations

Performance Management

PMO

Consulting

Operations Excellence

Data Analysis

Executive Communication

Education

Bachelor's degree in Business, Operations, Economics or related field

Tools

Excel

PowerPoint

Data visualization tools

Job description

foodpanda in Singapore seeks a senior strategist-operations lead to head a small team supporting local market teams during disruption and opportunity. You will provide temporary planning and hands-on logistics support to markets to achieve on-time reliability, speed and customer satisfaction.

As the regional expert, you travel frequently to priority markets, dive deep, and implement effective solutions with markets and stakeholders across the org.