Senior Manager, APAC Market Support

FOODPANDA SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

FOODPANDA SINGAPORE PTE. LTD. is seeking a regional Strategy & Operations lead to support local market teams during disruption and growth opportunities.

You will travel extensively, lead a small team of specialists, and partner with markets to improve reliability, speed and customer satisfaction from a logistics perspective. You will dive deep, translate data into actionable plans, and present to senior leadership.

Qualifications

• 5+ years of experience in Strategy, Operations, PMO, consulting or related fields.
• Strong analytical skills with the ability to translate insights into recommendations.
• Excellent project and program management across stakeholders.
• Executive storytelling and presentations to senior leadership.
• Experience in regional or global organisations preferred.
• Advanced proficiency in Excel and PowerPoint; data visualization tools.

Responsibilities

• Lead regional strategy and operations to support markets during disruption.
• Provide temporary planning and hands-on support to markets.
• Drive cross-functional initiatives and ensure delivery milestones.
• Present findings and recommendations to senior leadership.
• Travel extensively as required to meet objectives.

Skills

Strategy

Operations

Performance Management

PMO

Consulting

Operations Excellence

Analytics

Executive Presentations

Regional Experience

Global Experience

Excel

PowerPoint

Data Visualization

Education

Bachelor's degree in Business/Operations/Economics

Tools

Excel

PowerPoint

Data Visualization

Job description

About the opportunity

You lead a small team of specialists who are focused on supporting local market teams in times of disruption and opportunity. This could be a new competitor entering, a strong seasonal weather / demand impact that is putting a market under pressure or the need to work through logistics related measures to drive growth and profitability for the business. Your main aim is to provide temporary planning and hands on support to markets so they we can hit our reliability (on-time), speed and customer satisfaction targets from a logistics perspective.

In short - you are going where the going gets tough (quite literally, expect significant travel). You are the regional expert and go to person for markets that have strategic priority and/or significant challenges. You dive deep and work with markets through implementing effective solutions.

What you need to be successful

• 5+ years of experience in Strategy, Business Operations, Performance Management, PMO, Consulting or Operations Excellence, preferably within technology, e-commerce, logistics or marketplace businesses.


• Strong analytical skills with the ability to interpret complex datasets and translate insights into business recommendations.


• Excellent project and program management skills with experience driving cross-functional initiatives across multiple stakeholders.


• Outstanding communication and storytelling skills with experience preparing executive-level presentations for senior leadership.


• Experience working in regional or global organisations is highly preferred.


• Advanced proficiency in Excel and PowerPoint; experience with data visualization tools


• Bachelor's degree in Business, Operations, Supply Chain, Economics or a related field.

Who You Are

• Strategic thinker with strong business acumen and a data-driven mindset.


• Comfortable navigating ambiguity and managing multiple priorities simultaneously.


• Highly organised with exceptional attention to detail and execution discipline.


• Proactive, resourceful and solutions-oriented, with a bias towards action.


• Strong relationship builder who can influence and collaborate effectively across all levels of the organisation.


• Calm under pressure and thrives in high-impact environments, especially during critical business periods.

Who we are

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience-fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.