APAC Hospitality Operations Leader

LIBERTE HR SERVICES PTE. LTD.

Singapore

On-site

SGD 180,000 - 320,000

Full time

14 days+

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Job summary

Liberte HR Services is partnering with a Singapore-based Family Office to appoint an experienced Director of Operations for its hospitality platform. Based at the Singapore corporate office, you will oversee the group’s hotels, resorts and wellness concepts across APAC, guiding GMs and senior leaders to ensure best-in-class guest experience and financial performance.

You will drive group-wide standards, support pre-openings and strategic expansions, and collaborate with development, real estate

Qualifications

Significant senior leadership experience within hospitality, hotel, resort or serviced residence.
Experience managing multiple properties, brands or units at corporate/regional/group level.
Proven track record as Group GM, Regional GM, VP Operations or equivalent preferred.
Strong understanding of hotel operations, financial performance and P&L management.
Experience establishing operational standards, SOPs, governance and performance frameworks.
Exposure to pre-openings, hotel development, repositioning or asset enhancement projects.
Ability to influence senior leadership and cross-functional teams; English fluency essential; Mandarin an advantage.

Responsibilities

Provide strategic and operational leadership across the group's hospitality, lifestyle and wellness portfolio.
Lead and support General Managers across operating properties and upcoming developments and openings.
Drive consistent operational standards, service delivery and guest experience across the portfolio.
Establish and continuously improve group-wide operating procedures, standards, systems and governance.
Oversee operational performance, budgets, profitability and KPIs across hospitality assets.
Partner with property leadership to identify opportunities to improve revenue, productivity, cost management and operating efficiency.
Provide operational leadership for new hotel and resort openings, including pre-opening planning and mobilisation.
Work closely with development, real estate and technical teams during planning and development of new assets.
Oversee and integrate wider hospitality-related functions including culinary, wellness, programming and experiential offerings.
Ensure properties remain aligned with brand, sustainability and wellness philosophy.
Develop organisational capability, succession planning and leadership standards across the portfolio.