APAC Head of Customer Success - Supply Chain Excellence

SAP; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading global technology company in Singapore is seeking a Head of Customer Success for Supply Chain in APAC. This executive role involves defining and leading the Customer Success strategy, ensuring customer value realization, and managing a high-performing team. The ideal candidate will have over 15 years of experience in enterprise software and supply chain management, strong leadership abilities, and CXO engagement expertise. The position offers opportunities for professional growth and a focus on inclusion and well-being.

Benefits

Skill growth opportunities

Great benefits

Inclusive work environment

Qualifications

• 15+ years of leadership experience in Enterprise Software & Supply Chain.
• Deep expertise in Supply Chain Management and cloud/AI-driven transformation.
• Demonstrated success in renewals, expansion, and customer value realization.

Responsibilities

• Define and lead the Customer Success strategy for Supply Chain in APAC.
• Own renewals, adoption, retention, and expansion KPIs.
• Lead and develop a high-performing regional team of Customer Success leaders.

Skills

Leadership experience in Enterprise Software & Supply Chain

CXO engagement experience

Ability to navigate multi-country environments

Strong business acumen

Job description

A leading global technology company in Singapore is seeking a Head of Customer Success for Supply Chain in APAC. This executive role involves defining and leading the Customer Success strategy, ensuring customer value realization, and managing a high-performing team. The ideal candidate will have over 15 years of experience in enterprise software and supply chain management, strong leadership abilities, and CXO engagement expertise. The position offers opportunities for professional growth and a focus on inclusion and well-being.