APAC Customer Success & Sales Lead

ONE SEVEN CONSULTING PTE. LTD.

Singapore

On-site

SGD 90,000 - 130,000

Full time

5 days ago

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Job summary

ONE SEVEN CONSULTING PTE. LTD. in Singapore is seeking a Customer Service Manager (APAC) to support the Senior Strategic Business Development Manager and Account Managers across Asia Pacific and the Middle East, playing a key role in launching and growing operations in Singapore.

You’ll wear multiple hats, take initiative, and make a real impact from day one. You will champion customer service, collaborate with Sales to prepare quotes, manage inquiries, provide pricing support, help achieve

Qualifications

Degree or diploma preferred; degree preferred (especially in Engineering)

Responsibilities

Champion a culture of safety and 100% compliance with safety protocols
Collaborate with Account Managers to prepare accurate and competitive sales quotes
Manage incoming inquiries and convert them into actionable sales opportunities
Provide product-based pricing and quoting support to customers
Help achieve Service Center revenue goals through effective sales coordination
Assist in the setup of new customer accounts and support accounts receivable follow-up
Maintain accurate account records by coordinating with Sales and Service teams
Monitor order timelines, expedite deliveries, and manage inventory for timely fulfillment
Conduct proactive outreach to current and potential customers to drive growth and build trust-based relationships
Deliver responsive technical and service support to customers and internal staff