Airport Terminal Operations & Incident Response Lead

Changi Airports International Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Changi Airports International Pte Ltd is seeking a motivated individual to oversee operations across Changi Airport terminals and road systems. The role requires managing real-time incidents and ensuring an exceptional passenger experience. Candidates should have a Diploma or Degree in Aviation, Aerospace, Hospitality, or equivalent qualification, along with strong communication skills. This position offers a dynamic work environment where adaptability and quick thinking are crucial.

Qualifications

• Diploma or Degree in Aviation, Aerospace, Hospitality or equivalent professional qualification.
• Relevant working experience will be advantageous.
• Self-motivated with good written and verbal communication skills.

Responsibilities

• Oversee operations across Changi Airport terminals and road systems.
• Respond to passengers’ needs and manage real-time incidents.
• Perform situational assessments and deploy resources.

Skills

Good written and verbal communication skills

Self-motivated

Education

Diploma or Degree in Aviation, Aerospace, Hospitality or equivalent

Job description

Changi Airports International Pte Ltd is seeking a motivated individual to oversee operations across Changi Airport terminals and road systems. The role requires managing real-time incidents and ensuring an exceptional passenger experience. Candidates should have a Diploma or Degree in Aviation, Aerospace, Hospitality, or equivalent qualification, along with strong communication skills. This position offers a dynamic work environment where adaptability and quick thinking are crucial.