Airport Terminal Operations & Incident Lead

Changi Airport Group; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

Changi Airport Group is seeking a dynamic individual to oversee operations across terminals and road systems in Singapore. The role requires responsiveness to passenger needs and management of real-time incidents. A Diploma or Degree in Aviation, Aerospace, or Hospitality is essential, along with strong people management and communication skills. The successful candidate must be adaptable to changes in a fast-paced environment and perform shift duties.

Qualifications

• Self-motivated with good written and verbal communication skills.
• Strong people management skills.
• Relevant working experience will be advantageous.

Responsibilities

• Oversee operations across Changi Airport terminals and road systems.
• Respond to passengers’ needs and manage real-time incidents.
• Perform situational assessments and deploy resources.

Skills

Communication skills

People management skills

Education

Diploma or Degree in Aviation, Aerospace, Hospitality

Job description

Changi Airport Group is seeking a dynamic individual to oversee operations across terminals and road systems in Singapore. The role requires responsiveness to passenger needs and management of real-time incidents. A Diploma or Degree in Aviation, Aerospace, or Hospitality is essential, along with strong people management and communication skills. The successful candidate must be adaptable to changes in a fast-paced environment and perform shift duties.