Airport Passenger Services Ambassador

GTRSG PTE. LTD.; Singapore; Vor Ort; SGD 29.000 - 38.000; Vollzeit

Zusammenfassung

GTRSG PTE. LTD. is seeking a Passenger Service Associate at Singapore's Changi Airport to help create a smooth departure experience for travelers. You will join a dynamic team and support passengers with check-in, Self Service Kiosk use, and Auto Bag Drops.

The role involves coordinating with airline crews, guiding transit passengers, assisting those needing special help, and performing other duties as required by supervisors. Strong English and computer skills are essential.

Qualifikationen

• Must be able to perform rotating shifts including weekends and public holidays.
• Good written and spoken English.
• Comfortable with using a computer.
• Customer-oriented and a team player.

Aufgaben

• Check in passengers.
• Act as service ambassador to assist and guide passengers on Self Service Kiosk and Auto Bag Drops.
• Handle gate duties including communicating with airline crews and coordinating departure activities with various departments.
• Guide and escort transit passengers from arrival gate to Transfer Holding Area (vice versa).
• Assist passengers who require special assistance.
• Perform other ad-hoc duties as assigned by supervisor.

Kenntnisse

Customer service

Team player

Computer literacy

English proficiency

Jobbeschreibung

GTRSG PTE. LTD. is seeking a Passenger Service Associate at Singapore's Changi Airport to help create a smooth departure experience for travelers. You will join a dynamic team and support passengers with check-in, Self Service Kiosk use, and Auto Bag Drops.

The role involves coordinating with airline crews, guiding transit passengers, assisting those needing special help, and performing other duties as required by supervisors. Strong English and computer skills are essential.