Airport Passenger Services & Gate Concierge

EVERGENCE PTE. LTD.; Singapore; On-site; SGD 20,000 - 27,000; Full time

Benefits offered by this job

Transport reimbursement

Job summary

EVERGENCE PTE. LTD. is seeking a Passenger Services Associate (Airport) in Singapore to assist travelers at FAST kiosks and bag drop areas, and to escort foreign crew from arrival to hotel and back.

The role also involves guiding passengers through check-in, security, passport control and lounge areas, plus gate handling. Shifts include day and night, 9 hours with a 1-hour unpaid break, and alternate 5/6 working days.

Qualifications

• Candidates should have strong customer service skills and good English communication.
• Presentable and well groomed appearance with a professional demeanor.
• Able to stand for long durations and handle shifts of 9 hours with breaks.

Responsibilities

• Assist passengers at FAST kiosk machines and bag drop areas.
• Escort foreign crew from arrival to hotel stay and from hotel to departure area.
• Escort passengers through check-in, security, passport control and lounge areas.
• Handle departure and arrival gate processes and related duties.

Skills

Customer service

English communication

Presentable appearance

Stamina to stand long hours

Basic computer skills

Job description

EVERGENCE PTE. LTD. is seeking a Passenger Services Associate (Airport) in Singapore to assist travelers at FAST kiosks and bag drop areas, and to escort foreign crew from arrival to hotel and back.

The role also involves guiding passengers through check-in, security, passport control and lounge areas, plus gate handling. Shifts include day and night, 9 hours with a 1-hour unpaid break, and alternate 5/6 working days.