Airline Customer Service Agent

JJ CONSULTING SERVICES; Singapore; On-site; SGD 23,000 - 30,000; Full time

Job summary

JJ CONSULTING SERVICES’ client, a global leader in gateway services, seeks an Airline Customer Service Agent in Singapore. You will check-in passengers, greet arrivals, and ensure smooth departures at Changi Airport.

You may assist passengers with special needs or provide service in premier lounges, and handle basic computerized transactions. Strong English plus a second language and a friendly, proactive attitude are essential.

Qualifications

• Proficient in English and a second language for effective communication with international passengers
• Pleasant with a cheerful disposition and good interpersonal skills

Responsibilities

• Check-in passengers and greet arrivals to ensure a smooth departure process
• Assist passengers with special needs and provide service in premier lounges at Changi Airport
• Handle buffet table presentations and meet/greet services at the reception area
• Perform basic computerized transactions as part of guest services

Skills

English fluency

Second language

Job description

Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent . This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers

We thank all applicants in advance and regret that only short listed candidates will be notified.