Airport Passenger Experience Specialist

GMP Technologies; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

GMP Technologies is seeking customer-focused staff to enhance passenger experiences at Changi Airport. You will check in passengers, warmly welcome them on arrival, and ensure a smooth departure.

You may assist passengers with special needs or deliver premium service in exclusive lounges. You will also help maintain buffet presentation, manage meet-and-greet at reception, and handle basic computerized transactions.

Qualifications

• Customer Service skills with strong interpersonal skills
• Energetic and service-oriented, with a willingness to go the extra mile

Responsibilities

• You play a key role in delivering a memorable experience for all our passengers.
• Your primary responsibilities include checking in passengers, warmly welcoming them upon arrival, and ensuring a seamless departure process.
• You may also assist passengers with special needs or provide premium customer service in exclusive lounges at Changi Airport.
• In addition to maintaining the presentation of buffet tables, you will manage meet-and-greet services at the reception area and carry out basic computerized transactions.

Skills

Customer service

Interpersonal skills

Job description

GMP Technologies is seeking customer-focused staff to enhance passenger experiences at Changi Airport. You will check in passengers, warmly welcome them on arrival, and ensure a smooth departure.

You may assist passengers with special needs or deliver premium service in exclusive lounges. You will also help maintain buffet presentation, manage meet-and-greet at reception, and handle basic computerized transactions.