Airfreight Officer

268 UPS SCS SINGAPORE PTE LTD; Singapore; On-site; SGD 52,000 - 76,000; Full time

Benefits offered by this job

5.5-day work week

Job summary

268 UPS SCS SINGAPORE PTE LTD is seeking an Airfreight Operations Specialist to support planning and coordination of daily shipment movements with Sales and Marketing teams. You will negotiate charges, ensure accurate airline billing, and provide expert advice on airfreight operations, including customs considerations.

A 5.5-day work week and strong communication skills are required. Responsibilities include collaborating with airlines, terminals and internal stakeholders, driving process

Qualifications

• Diploma or bachelor’s degree in Logistics, Supply Chain or Business Admin.
• Min 3–5 years’ airfreight or related work experience.
• Knowledge of IATA rules; DG certification is a plus.

Responsibilities

• Support development and enhancement of airfreight products with cross-functional teams.
• Plan and coordinate daily shipment movements per ops needs and customer requirements.
• Negotiate airline/vendor charges and follow margin guidelines for sell rates.
• Verify airline billing accuracy and resolve discrepancies timely.
• Act as SME in airfreight ops, contributing to tenders incl. customs/trade compliance.
• Implement corrective actions per management and audit findings.
• Review and improve processes to meet evolving customer needs.
• Perform other duties as assigned by Management.

Skills

Airfreight planning

Stakeholder management

Communication skills

Cross-functional collaboration

Problem-solving

Education

Diploma or bachelor's degree in Logistics & Supply Chain/Business Administration

Job description

Job Responsibilities

• Support the supervisor in developing and enhancing airfreight forwarding products in collaboration with cross-functional teams such as Sales and Marketing.
• Assist in planning and coordinating daily shipment movements in line with operational requirements and customer needs.
• Negotiate with airline or vendor for charges incurred and follow margin guideline to propose sell rate.
• Verify accuracy of airline billing and ensure timely resolution of discrepancies.
• Serve as a subject matter expert in airfreight operations, providing advisory support and contributing to business tenders, including those related to customs and trade compliance.
• Implement corrective actions as directed by management in response to audit findings and operational gaps.
• Continuously review and improve work processes to ensure alignment with current operational requirements and evolving customer expectations
• Perform any other duties as assigned by the Management

Job Requirements

• Possess a Diploma or bachelor's degree of any discipline, preferably in Logistics & Supply Chain/Business Administration.
• Minimum of 3 to 5 years of experience in airfreight or related field.
• Strong knowledge of IATA regulations; Dangerous Goods (DG) certification or knowledge is an advantage.
• Familiarity with customs and trade control regulations; relevant certifications are a plus.
• Proven ability in airfreight planning and coordination, including direct engagement with airlines, terminals, and internal stakeholders.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across different levels of the organization.
• Strong problem-solving, organizational, and stakeholder management skills.
• Willing to work a 5.5-day work week

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world's largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.