Airfreight Co-Loading Specialist — Customer Service

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 22,000 - 42,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is recruiting an Airfreight Customer Service Executive (Coloading) to join the team at Changi Airfreight Centre. You will handle bookings, capacity confirmations, and provide customer-focused solutions for our airline products.

Candidates should have at least 1 year in airfreight customer service, be familiar with CCN, and be proficient in MS Office and Excel. Shift and weekend work may be required.

Qualifications

• 1 year of experience in airfreight customer service or co-loading.
• Familiar with Cargo Community Network (CCN).
• Proficient in MS Office and Excel.
• Shift and weekend work may be required.

Responsibilities

• Assist customers in daily bookings of cargo sales on our airline products.
• Booking of capacity with airlines and confirmation of capacity with customers.
• Advise customers on requirements of airline products.
• Assist in administration of cargo bookings and data updates in systems.
• Interface with customer, warehouse, carriers, and customs on shipment requirements.
• Track and inform customers on shipment status.

Skills

MS Office

Excel

Customer service

Tools

CCN System

Job description

The Supreme HR Advisory Pte. Ltd. is recruiting an Airfreight Customer Service Executive (Coloading) to join the team at Changi Airfreight Centre. You will handle bookings, capacity confirmations, and provide customer-focused solutions for our airline products.

Candidates should have at least 1 year in airfreight customer service, be familiar with CCN, and be proficient in MS Office and Excel. Shift and weekend work may be required.