Airfreight Co-Loading Specialist

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 22,000 - 42,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is hiring an Airfreight Customer Service Executive (Coloading) to support daily bookings, manage capacity with airlines, and advise customers on product requirements at Changi Airfreight Centre.

You will liaise with customers, warehouses, carriers and customs, track shipments, and coordinate with Billing to ensure accurate invoicing. Shift and weekend work may be required, and proficiency in CCN, MS Office and Excel is essential.

Qualifications

• Min. 1 year of working experience in airfreight customer service or co-loading.
• Familiar with CCN system and airline product requirements.
• Proficient in MS Office and Excel; able to handle shift/weekend work.

Responsibilities

• Assist customers in daily bookings of cargo on our airline products.
• Booking of capacity with airlines and confirm capacity with customers.
• Advise customers on requirements for our airline products.
• Administer cargo bookings in the system and ensure data accuracy.
• Interface with customers, warehouses, carriers, and customs on shipment requirements.
• Track and inform customers of shipment status.
• Maintain good relationships and handle enquiries promptly.
• Work with Billing to provide data for invoicing.
• Other duties as assigned.

Tools

CCN system

MS Office

Excel

Job description

The Supreme HR Advisory Pte. Ltd. is hiring an Airfreight Customer Service Executive (Coloading) to support daily bookings, manage capacity with airlines, and advise customers on product requirements at Changi Airfreight Centre.

You will liaise with customers, warehouses, carriers and customs, track shipments, and coordinate with Billing to ensure accurate invoicing. Shift and weekend work may be required, and proficiency in CCN, MS Office and Excel is essential.