AI Outcomes Architect & Delivery Lead

Google LLC; Singapore; Sur place; SGD 140 000 - 200 000; Plein temps

Résumé du poste

Google LLC in Singapore seeks an AI Outcome Customer Engineer to bridge pre-sales and post-sales delivery, acting as an enterprise architect and technical delivery manager. You will shape solutions for strategic AI accounts with adoption and rapid activation in mind.

You will collaborate with Go-To-Market teams, integrate models and connectors into customer ecosystems, and translate complex technical issues into business impact while driving successful deployment and customer outcomes.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years experience with cloud native architecture in customer-facing or support roles.
• Experience in system design or orchestration frameworks (LangGraph, AutoGen, CrewAI).
• Experience with technical delivery strategies and interfacing with product or engineering teams.
• Experience with enterprise integrations (APIs, ECMs, identity), cloud infra, or AI/ML deployments.

Responsabilités

• Partner with Account teams and Practice Customer Engineer (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests.
• Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.
• Dive into code-level context to diagnose and resolve complex customer implementation issues, identify core product bugs, and test workarounds to clear execution roadblocks.
• Serve as the definitive liaison to core Product and Engineering teams, troubleshooting systemic deployment blockers and translating real-world field feedback into actionable feature requests.
• Steer implementation strategy through technical authority and architectural foresight while owning the technical reality of delivery alongside customer-facing teams.

Connaissances

Cloud native architecture

System design

Technical delivery strategies

APIs & identity integrations

AI/ML model deployment experience

Formation

Bachelor’s degree or equivalent practical experience

Outils

LangGraph

AutoGen

CrewAI

Description du poste

Google LLC in Singapore seeks an AI Outcome Customer Engineer to bridge pre-sales and post-sales delivery, acting as an enterprise architect and technical delivery manager. You will shape solutions for strategic AI accounts with adoption and rapid activation in mind.

You will collaborate with Go-To-Market teams, integrate models and connectors into customer ecosystems, and translate complex technical issues into business impact while driving successful deployment and customer outcomes.